4 Operator

 • 

1.8K Posts

January 15th, 2013 23:00

Hi benflorida, 

The Dell XPS L502X offers the NVIDIA GeForce GT 525M and GT 540M as discrete video options.  You can load the BIOS defaults on your computer by following the steps below:

  • Restart the computer.
  • As soon as you see the Dell logo, start tapping the ‘F2’ key on top of the keyboard.
  • If you wait too long and the Microsoft Windows appears, then continue to wait until you see the Windows desktop. Now shutdown your computer and try again.
  • After this a new window would appear. You can only use the arrow keys of the keyboard to navigate between the options as the mouse is not functional in this mode.
  • Press F9 to load defaults and Press F10 to save and exit.
  • Restart your computer. 

Once you restart your computer, go to 'Device Manager' and scan for hardware changes:

  • Click on “Start” and right click on “Computer”.
  • Click on “Manage”.
  • Click on “Device Manager”.
  • Under “Display adapters”, you will find the video driver listed. 
  • Click on the computer icon and scan for hardware changes. 

  

Check if the video card gets listed. Another step you can try is to install the Intel HD graphics drivers first then install the Nvidia graphics card driver and see if it works. 

You can install the driver for Intel HD graphics from link: http://dell.to/UPmT4q 

Link to download Nvidia driver: http://dell.to/ZVTt6C

Steps to download drivers:

  • Click on “Download File”.
  • Select “For Single File Download via Browser”.
  • Click on “Download Now”.
  • Save the driver on your desktop.
  • Once the driver is downloaded on the desktop, right click on it and select “Run as administrator”.
  • Follow the prompts on screen and restart your computer.

Please share the findings. 

14 Posts

January 22nd, 2013 16:00

The driver was no longer on the PC so this idea did not work.  Unable to load the driver because the driver load program could not see the hardware.  

Answer that fixed the problem was to Reload Windows 8.  A compatable driver was in the package and broght the graphics card to  a state where the NVIDIA driver would load.  Also when the system was reloaded, upgraded originally from Windows 7, the WIDI function works with no issues.

Had to reload some of the software and drivers but it was worth the effort to see a clean install and functional system.  Fan problem went away as well.

Thanks for the ideas.

4 Operator

 • 

1.8K Posts

January 23rd, 2013 06:00

Hi benflorida, 

I am glad that the issue is resolved. 

Please feel free to get in touch in case you have any further questions. 

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