Precision 5810 w/ Ubuntu 14 LTS; Restore + upgrade OS?

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@ericsmoll wrote:

Hello,

 

We have a Precision 5810 w/ Ubuntu 14 LTS.  A user recently tried to upgrade the system to a more recent Ubuntu LTS OS.  This upgrade failed and the computer is not booting appropriately.  Is there a way to restore the system to its initial state or, preferably, restore the system with a more modern Ubuntu LTS OS?  Thanks!

 

Best,

Eric

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See if https://www.dell.com/support/article/us/en/19/sln301761/how-to-use-the-dell-hosted-recovery-image-of-linux?lang=en  is useful

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