XPS 9380 with Ubuntu 18.04 does not hibernate

Question

Hi,

I have managed to install ubuntu 18.04lts with dual boot with windows.

The system runs fine but I have problems to get it hibernate, suspend seems OK.

I know there are many possible problems can cuase the ubuntu doesn't hibernate. Any suggestions on how to debug these problems are welcome.

Here is what I think may be the cause for that:

xps13$ dmesg |grep error
[ 1.100460] dpc 0000:00:1c.0:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
[ 1.100471] dpc 0000:00:1c.6:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
[ 1.100481] dpc 0000:00:1d.0:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
[ 1.100493] dpc 0000:00:1d.4:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
[ 4.552848] EXT4-fs (nvme0n1p7): re-mounted. Opts: errors=remount-ro
[ 5.394004] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/pre-cal-pci-0000:02:00.0.bin failed with error -2
[ 5.394014] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/cal-pci-0000:02:00.0.bin failed with error -2

Especially the ath10k_pci direvers....

Thanks a lot!

Dave-H-59 · Answer

I'm afraid I can't answer your question, but maybe you can help me with a question of mine: I've got a new XPS 9380 with Windows 10 that I'd love to replace with Ubuntu (not interested in dual boot). I managed to install on an older Sony Vaio laptop, but on the XPS the Ubuntu installer doesn't 'see' the hard drive, and I'm not sure how to remedy that. What did you do to get the install to happen at all?

B.Blau · Answer

In my 9360 I had to switch SATA-mode from RAID to AHCI in the bootloader (formerly referred to as 'BIOS' ;-))

michid · Answer

Did you get this resolved? I'm having the same problem with the same hardware and version of Ubuntu. Apparently hibernating works but resuming fails most of the time. Sometimes it comes up with a message 'resumed to userspace' on a black screen. Sometimes it comes up with the Ubuntu Desktop showing the previously opened applications but apart from the mouse pointer moving there's nothing else working. No keyboard, no mouse clicks, nothing. And very rarely it comes up fine.

jaltalo · Answer

Hi, I have the exact same problem. I would love to see this resolved. When I'm resuming from hibernation, I usually can log in, and application states are restored correctly. But when I try to interact with some app, or even run command in terminal, nothing really happens and after while the whole computer becomes unresponsive. Only hard reboot fixes that state. The weirdest thing is, that no logs are saved from that boot. This is super hard problem to debug.

jaltalo · Answer

I actually got it working! It seems that the freezing after resume is caused by a kernel bug. I upgraded to the latest kernel version (5.1.5) using Ukuu, and I did not have any freezing problems after that. I haven't fully tested the setup yet, but it seems that the kernel upgrade did not have any side effects. Everything seems to work like before.

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XPS 9380 with Ubuntu 18.04 does not hibernate

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