FN + F11 doesn't work either. My issue is odd. When my computer turns on after going to sleep, the mouse does not work. Even after re-starting it, some days it still won't work.
Yes so there might be a hardware problem. If you are still under warranty and you live within US and Canada send me a PM with your service tag and a brief description of the problem so I can help you otherwise contact the technical support site in your country so they can help you.
Milena M458
4 Operator
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2.7K Posts
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January 26th, 2015 09:00
Have you tried to install the Synaptics Touchpad Driver?
RainingPixels
3 Posts
0
January 26th, 2015 11:00
Installed and re-installed.
Milena M458
4 Operator
•
2.7K Posts
0
January 29th, 2015 14:00
You can try to disable and enable the touch pad with FN+F11 and if the issue persists you might be facing a hardware problem.
RainingPixels
3 Posts
0
January 29th, 2015 17:00
FN + F11 doesn't work either. My issue is odd. When my computer turns on after going to sleep, the mouse does not work. Even after re-starting it, some days it still won't work.
Milena M458
4 Operator
•
2.7K Posts
0
January 30th, 2015 11:00
Yes so there might be a hardware problem. If you are still under warranty and you live within US and Canada send me a PM with your service tag and a brief description of the problem so I can help you otherwise contact the technical support site in your country so they can help you.