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37922
August 26th, 2015 21:00
Alienware 15 with Killer Wireless 1525 problem
I just "upgraded" to Windows 10. All appeared to go well except for the wireless connection when connected to my Netgear C3000 modem/router. Before the upgrade, it was fine. Since, the wireless has been nothing but wacky, but only when trying to browse the internet, so apparently it's only tcp/ssl traffic. I can hold a Chrome Remote Desktop session for hours and never skip a beat. But, try and bring up a webpage on ANY browser, be it Edge, Chrome, or Firefox, and you're more than likely going to get a page cannot be displayed. Speedtest takes FOREVER to load and run but will never complete the upload speed test. The Dell diagnostic tested the wireless device and passed it, even though it then proceeded to error out on displaying the error report. Then, the kicker, disconnect from the C3000 and connect to my Galaxy S5 as a hotspot, and no problems whatsoever. I've tried the latest driver from Killer Wireless for Windows 10 with no luck. The router has the latest firmware and runs properly with all other devices, it's not the internet provider. I've changed DNS servers to Google's. I've turned off power management to the wireless card. Any other ideas (besides getting another modem and router or reverting back to Windows 8.1)?
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ballermoney27
1 Message
1
August 28th, 2015 10:00
Hi. I have an Alienware 17 R3 with the same wireless network card. I manage to get everything working but the only problem I have is when ever I play online games such as league of legends I would disconnect at random times. I can still stream videos even though I am disconnected from League so I know is not my modem or wireless card. My suggestions for you is go to the Killer network manufacture website and download the latest software suite for your network card. I think is Killer suite something and than download their latest driver which is also on their website. I might go back to Windows 8.1 just because of online gaming is a problem.
mamichons
1 Message
0
November 19th, 2015 03:00
I have the exact same problem, I have the Alienware 15 recently bought in July. My laptop is running well, other than when it comes to the wireless while gaming. On league of Legends i start logging off or lagging at random times (was playing with other players in the same room and they all had perfectly running internet). This is not a router issue I have double checked the internet(on both LAN and wireless), it works perfectly fine. I'm having packet loss data and i dont know why. I have tried everything and it hasn't changed a thing.
ballermoney27- I had installed windows 10.1 in August and then switched back to win 8.1 after a month of problems. It will slightly improve but not solve the issue. Im thinking of send it back to Dell they so that they check it themselves. The laptop isnt even 6 months old and im having problems -_-
Has anyone figured out the issue?