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sheriek

updated

9 years ago

S

sheriek

3 Posts

3

3374

November 20th, 2017 20:00

Alienware 17 r4 touchpad double clicks randomly

Hi,

I have had my laptop about a month now.   It doesn't happen all the time but randomly when you click the left button on the touchpad it double clicks instead of single clicking.  It makes opening menus in the browser hard because double clicks everything.  Also, hard to highlight things in word.  I have the gestures turned off and also I made sure the double click wasn't selected on the left button.  It does it randomly thought but it seems to be getting worse.  I tried uninstalling the touchpad software and re-installing but it didn't change anything.  I did download an older version of the software from Synaptics and it seemed to work better but Windows or Alienware keeps updating it and it goes back to the new version which is buggy.  I did diagnostics and it found no trouble with the touchpad but I don't really know if its the hardware or software.

Thanks

Sherie