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July 24th, 2016 22:00

Alienware 17 won't start.

I used the fn 5 function to activate the switchable graphics which required a reboot to the system, however when the system restarted it was just a blank black screen.  I can tell the backlight is on and have tried multiple solutions but have come to a conclusion that there is a hardware malfunction.  When I hold fn and the power button it flashes colours and then just beeps repeatedly.  Curious if there is anything else I can try or if I should send it in for diagnosis and repairs.

Cheers, thanks for reading.

6 Operator

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4.4K Posts

July 25th, 2016 11:00

Hi,

If the computer has 3D vision, the FN+F5 won't work and will cause this issue, you will be able to fix it with a CMOS reset.

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