Alienware 17R2 PSU issues

Question

This has recently started happening after I updated to the recent BIOS A05.  So my issue right now is that my PSU (power supply unit) will turn off/shut down (no green light) when I am playing video games.  If I am just using my laptop the PSU will stay on and keep the battery charged with no issues.  The moment I start playing a video game, mainly WoW and H1Z1, my PSU's green light will turn off and will not keep my battery charged unless I unplug it from the wall and re-plug it back.  Has this happened with anyone else?  This is really driving me crazy, and I would appreciate any help getting this fixed.  Also my PSU is the 180WATT PSU.

Alienware - Rodrigo · Answer

Hello,  Please send me a PM with your service tag for assistance on this issue.

Locked Topics – Alienware General

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