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July 13th, 2016 18:00

Alienware 17r3 Not detecting external monitors.

I have tried to use multiple displays and all have not been detected by windows 10 looking at intel 530 and gtx 970m control panels shows no external but I can actually project an image to external tv and monitor....? why would I be able to run dual display but it is not detected I tried detecting it via display setting but nothing.

4 Operator

 • 

4.4K Posts

July 14th, 2016 16:00

Hi,

Nvidia control panel is not detecting the monitor?

July 14th, 2016 17:00

Correct nvidia control panel and intel control panel do not detect the monitor. Also I try to detect it via display settings screen and nothing.

4 Operator

 • 

4.4K Posts

July 18th, 2016 11:00

Please try the following steps:

  1. Uninstall NVIDIA graphics driver. You can use Revo uninstaller to make sure is removed from Programs & Features, Registry files and your C Drive.
  2. Uninstall Intel graphics driver
  3. Install latest system BIOS. (Restart required)
  4. Reinstall Intel graphics driver from our website. (Restart required)
  5. Reinstall NVIDIA graphics driver from here. (Restart required)

Let me know how it goes!

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