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February 13th, 2016 12:00
Alienware Alpha restart and keep black screens, do not go yo Windows
Hi all,
Please help me!! I bought a USB3.0 to HDMI cable and install the driver, then I restarted the computer. After the Alienware logo appears on the screen for a while, then the screen go to black and keep black and do not go to Windows. What should I do now?
Thanks in advance in any help!!
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Alienware - Rodrigo
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4.4K Posts
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February 15th, 2016 07:00
Hi,
Are you trying to connect 2 monitors? Which driver did you install?