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February 12th, 2015 17:00
Alienware Area 51 R2: Adding Additional GPU
I purchased a third Nvidia Geforce GTX 970, with a tri SLI Bridge, I'm running into a problem where I ordered my system with the 1500w power supply option. more than enough to power 3 GPU's. Only to discover the extra modular cables from the power supply for my 3rd GPU are missing. Why would Dell have removed the remaining cables from an OEM modular power supply. Every PC I have owned always included all power cables. If the Motherboard can accommodate 3 GPU's then would it make sense the power supply would as well? I should not have spend money on cables that should have come with the power supply.
i called tech support and the answer I got was "the system ships as ordered". Really... I checked with multiple retailers and all said this power supply comes with a complete set of cables. which means cables are being omitted during build.
How is a customer suppose to upgrade if Dell doesn't ship the parts that would have been included with any motherboard or power supply if components were purchased off the shelf.
this has become a huge headache to simply install one additional GPU.
Also Dell sells the 2 and 3 SLI bridges, So again; why not insure all cables are installed to insure ease of upgrade? Or at least include parts needed when components are order. Sense as stated "the system ships as ordered" It appears obvious the customer will need the additional parts to complete the their upgrade.
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Milena M458
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2.7K Posts
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February 13th, 2015 13:00
We're sorry that you misunderstood our website. The system will ship with the necessary components for it to work at 100% out of the box. However, we do not send parts for possible upgrades as it is in the hands of the customer to do them later on if they aren't acquired at the point of sale.
On regards to the power supply cables to connect the secondary and the third video card they normally come with the system but if you don’t find them in your power supply send me a PM with your service tag and a brief description of the problem so I can send them to you.
mgratton
10 Posts
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December 17th, 2016 14:00
I have the same problem. Where can i get power cable
rleeh11
2 Posts
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December 24th, 2016 21:00
I need the PCIE Power cables, 3 way sli bridge and metal bracket ( I am OCD and like the cards secured to the cage), however no one with parts so far has been helpful in being able to get me these products. Its also insane how much the 3 way SLI bridge was quoted for (over 140 dollars) is and a shame I am told by one person it is not available and by another it is. :(
Also based on discussion before I bought the system I was under the impression that it would come with the additional power cables for adding additional graphics cards. Please let me know if you can help,