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September 3rd, 2012 07:00

Alienware aurora failed tests help

Have error codes:

targeted read test:    whd20-j1a 

Smart self Short test:     whd16-nrk

how can i fix. please help.

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September 4th, 2012 08:00

lookbhindyou,

What specific Alienware Aurora revision (1/2/3/4) ? That sounds like a hard disk drive failure. Do all of the hard disk drives appear in the bios?

September 4th, 2012 09:00

Good question, how/where can I find the info you're looking for?

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September 4th, 2012 16:00

For the Bios, restart, press F2. You should see the service tag on the main screen. The other screens will list the hardware.

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May 30th, 2013 01:00

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