UNSOLVED
Alienware aurora problem
I'll be using my Alienware aurora and the usb disconnect and connect noice pops up and my pc freezes or lags for about 2-3 seconds, sometimes it doesnt happen often, then it'll happen a lot in like 5 miniutes.
At first I thought it was bluetooth because messages popped up saying bluetooth device isn't found or bluewtooth radio error so i deleted bluetooth but it still does it.
I did a check for solution thing and it said this, idk if this is causing it.
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USB Input Device
Problem: Could not load driver software
Files that help describe the problem:
DMI55A3.tmp.log.xml
input.inf
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Read my post above, act on it, and report back.
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And still happens when I disconnect them.
And I assume you don't have any add-in cards (just your video card).
If it still does it with ONLY the monitor, Dell USB keyboard, and Dell USB mouse (all plugged into the back) ...
1. Is the machine getting good power (preferrably from a UPS) ?
2. Do all Dell Diagnostics tests pass?
3. Have you tried Windows Safe-Mode?
You could (disconnect your existing HDD) connect a spare hard-drive and clean install Win-7 and all drivers (or install to another partition ... if you know how to do that). With a clean install of Windows, that should eliminate any possible software or OS problems. If it still does it, your motherboard (or some other part) might be going out (hardware problem). Are you still under warranty ?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.
Tesla1856
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18086 Posts
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Posted November 15th, 2011 18:00
Try disconnecting all USB devices except for the (Dell supplied) Keyboard and Mouse (and those 2 should be connected to the back ports).
Is it a newer SandyBridge based R3 model? This user had a similar problem:
en.community.dell.com/.../19935132.aspx
Even if you don't have that exact internal PCIe WiFi card, un-install any additional add-in cards you might have. If two R3s have this problem (and must use this extreme "work-around") ... I would hope Dell is listening and working on a fix.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.