Unsolved
This post is more than 5 years old
18 Posts
0
14387
November 15th, 2011 18:00
Alienware aurora problem
I'll be using my Alienware aurora and the usb disconnect and connect noice pops up and my pc freezes or lags for about 2-3 seconds, sometimes it doesnt happen often, then it'll happen a lot in like 5 miniutes.
At first I thought it was bluetooth because messages popped up saying bluetooth device isn't found or bluewtooth radio error so i deleted bluetooth but it still does it.
No Events found!
Tesla1856
10 Wizard
•
17.8K Posts
•
71.1K Points
0
November 15th, 2011 18:00
Try disconnecting all USB devices except for the (Dell supplied) Keyboard and Mouse (and those 2 should be connected to the back ports).
Is it a newer SandyBridge based R3 model? This user had a similar problem:
en.community.dell.com/.../19935132.aspx
Even if you don't have that exact internal PCIe WiFi card, un-install any additional add-in cards you might have. If two R3s have this problem (and must use this extreme "work-around") ... I would hope Dell is listening and working on a fix.
infamus
18 Posts
0
November 17th, 2011 20:00
Bump.
infamus
18 Posts
0
November 17th, 2011 20:00
I did a check for solution thing and it said this, idk if this is causing it.
Read our privacy statement online
USB Input Device
Problem: Could not load driver software
Files that help describe the problem:
DMI55A3.tmp.log.xml
input.inf
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
infamus
18 Posts
0
November 18th, 2011 15:00
bump
Tesla1856
10 Wizard
•
17.8K Posts
•
71.1K Points
0
November 18th, 2011 18:00
Read my post above, act on it, and report back.
infamus
18 Posts
0
November 22nd, 2011 17:00
Nope not sandy bridge intel core i7 930.
And still happens when I disconnect them.
Tesla1856
10 Wizard
•
17.8K Posts
•
71.1K Points
0
November 22nd, 2011 18:00
And I assume you don't have any add-in cards (just your video card).
If it still does it with ONLY the monitor, Dell USB keyboard, and Dell USB mouse (all plugged into the back) ...
1. Is the machine getting good power (preferrably from a UPS) ?
2. Do all Dell Diagnostics tests pass?
3. Have you tried Windows Safe-Mode?
You could (disconnect your existing HDD) connect a spare hard-drive and clean install Win-7 and all drivers (or install to another partition ... if you know how to do that). With a clean install of Windows, that should eliminate any possible software or OS problems. If it still does it, your motherboard (or some other part) might be going out (hardware problem). Are you still under warranty ?
infamus
18 Posts
0
November 22nd, 2011 19:00
Yeah I am.
infamus
18 Posts
0
November 27th, 2011 18:00
Any other suggestions?