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January 2nd, 2017 09:00
Alienware Aurora R3 Display Problem
Hi, i have an alienware aurora r3 with a nvidia 590 in there are three ports on my gpu and the top one is bent in and when ever i try connect through it the screen has all green lines down it but the resolution is normal but it makes it pretty impossible to play any games so then i went to the second port and it works no lines but the screen resolution has messed up and the screen is well to large for display. If anyone could help that would be very appreciated.
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Alienware - Rodrigo
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January 3rd, 2017 09:00
Hi,
It sounds like you're missing the video card driver (that is usually why it shows the large resolution), did you install the driver for the 590 card? You can check if you are missing the driver in Device Manager, under Display Adapters.
Benchessum122
13 Posts
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January 3rd, 2017 10:00
hi the driver is installed its just the port i was using is broken and i don't know what to do.
Alienware - Rodrigo
9 Technologist
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4.4K Posts
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January 3rd, 2017 11:00
Ok, unfortunately, there is no way to repair only the port, you would need to replace the video card.