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9374
September 23rd, 2012 16:00
alienware aurora r4 Black screen
Hi guys i get black screen when i watch full screen videos anywhere i go hope some1 can help me
Thanks alot
specs
intel i7 3930k @ 3.2ghz overclock at 4.2ghz
amd radeon hd 7870 in crossfire
16g ram 1600mhz
256 SSD
power supply 850w
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NataliaatAW
2 Intern
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835 Posts
0
September 25th, 2012 16:00
Does it happen when trying to watch online videos only? or local videos too?
webnator3
4 Posts
0
September 25th, 2012 22:00
Any kind of videos youtube ,netflix even dvd and blueray i just watch 1 on youtube and when i put it to 1080p it when black and purple i got a scrrenshot but i dont how to put it on here
CJ Johnny
12 Posts
0
September 25th, 2012 23:00
The overcooked! Is it 'Factory'' setting. Or your own?
If it 's your. Set it back to what it was.
webnator3
4 Posts
0
September 26th, 2012 10:00
sorry for the typo up there its Factory its the level 2 OC that i have fist core at 41 and the others are set up at 38
NataliaatAW
2 Intern
•
835 Posts
0
September 26th, 2012 14:00
Try a clean reinstallation of the graphics driver, and also update all the CODECs and the Adobe flash player, here´s an article that will help you with the driver reinstallation:
Alienware: Video Driver Clean Installation
webnator3
4 Posts
0
September 26th, 2012 21:00
Thanks for the help but i found out that it was the connector for the crossfire that had a problem i switch with a new 1 and my benchmark on heavens went from 1436 to 2789 and the black screens are gone thanks again :)