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39528
March 23rd, 2016 23:00
Alienware Aurora R4 not lighting up and AlienFX not working.
Hello everyone, I am having a few issues with an R4.. First, I just upgraded to windows 10 about 2 weeks ago, eveything was fine till it upgraded. The lights do not work sometimes anymore, sometimes it lights up red, the next red/yellow, then to the main color. I have tried multiple times to fix this and I can not figure it out.. I have tried countless time to get AlienFX to work but it won't start up, it doesn't even come up. Does anyone have a fix for this..? Thanks..
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Alienware - Rodrigo
7 Technologist
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4.4K Posts
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March 24th, 2016 13:00
Hi,
Try uninstalling the Alienware Command Center application from the Programs and Features list. Then restart the system and install the Command Center again, use this version.
MrAstroHD
2 Posts
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March 26th, 2016 14:00
Doesn't work.. It gives me an error trying to download it.
Alienware - Rodrigo
7 Technologist
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4.4K Posts
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March 30th, 2016 11:00
Hi,
Can you post a screenshot of the error message so we can look into it?