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1055
July 2nd, 2017 21:00
Alienware Aurora running worst than x51?
My Aurora's specs.
Win 10 64bit
8GB Ram
Intel i7-6700
AMD Radeon (TM) RX 480
I bought this PC shortly after my old Alienware x51 suddenly died and could not be fixed. I had it for 3 years and it could run completely fine and handled almost every game perfectly on very high graphical settings. I now have an Aurora. The Aurora cost about 1400$ while the x51 cost only around 800-900$ if my memory is correct. Every since I've gotten the Aurora its been giving me problems. In a supposed system update one day without any warning it wiped the entire PC back to factory default. However ever since I've gotten it I've noticed one very big difference. A game that I play very often, that is not very hard graphically is almost unplayable at times unless if its on the lowest settings. This is the same with various other games. This game could be run on high graphics by most office laptops and so I can't understand why a thousand dollar gaming PC has a struggle to run on medium in some cases. I've made sure to keep my graphics card up to date and it can't be the memory as this was a problem even when the PC was brand new.
I would like a little insight into possible causes and what I could do to fix this as I would like to be able to play above the minimum graphics settings on a PC built for gaming.
Roladin
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53 Posts
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July 3rd, 2017 03:00
Hi ColeC,
to fix this problem, you have to find out what causes it first. Bad performance in a game can be related to almost everything, from basic hardware problems to some exotic software incompatibilities.
Try to make a detailed diagnose and in this way to narrow down or to locate the source of the problem. Is this problem related only to the one game you mentioned (specific software problem) or is the system slow in every game (system hardware/software problem)? Does it happens right after you start your system (general problem) or only after some playing time (time related problem like heat or memory overflow)?
Try to run a gaming related benchmark. 3DMark, for instance, has some basic benchtests for free. You can compare your results online, and look if your score is in the right dimension for your system.
Try to temporary deactivate apps and programs that run on your system to eliminate them as the source of trouble, for instance antivirus software.
Sadly there is no universal solution, because the sheer number of the components, drivers, software versions and so on add up for a pretty complex system with a whole lot of variables. If all brakes down, leave it to the experts from Dell to fix it …
Carbon Based Lifeform
872 Posts
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July 3rd, 2017 04:00
i have a few Questions:
1. what Resolution is your Monitor, 1080p?
2. what GPU was installed in your old X51?
let's go with Basics first. run EPSA Test outside Windows. Press F12 during Boot and choose EPSA. let it work.
and then you can take a look at the Reliability History. open Start Menu and type "Relia" and pick "Show Reliability History" from the Result List. check if you can see any Errors.
my own Experience with the RX 480 was really bad. the Driver crashed every 30 Min causing all Types of Graphics Errors. the Solution was Underclock the GPU. i don't buy a new Card to Underclock it, so i returned the Card and bought a GTX 1060 instead.
ColeC
2 Posts
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July 4th, 2017 00:00
@Carbon Based Lifeform - Monitor resolution is 1920x1080, the old GPU was Nividia although I cannot remember the specific model.
After running the test the only diagnosed areas of error are shown here.
Carbon Based Lifeform
872 Posts
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July 4th, 2017 03:00
the Errors in your Pic have nothing to do with your current Problem.
with that Resolution your GPU and CPU are good enough to run all your Games without Issues.
one Thing i forgot to mention. make sure you have the latest BIOS for your Motherboard installed.
if the Windows Reliability History shows no Errors, then check your Temps while the Game is running.
download HWMonitor and run it in Background. then launch your Game in Window Mode and Watch CPU and GPU Temperatures. if those Components get too hot they will Throttle which makes your Games run slower.
it could be also AMD GPU Driver Issue. try different one. it doesn't have to be the latest. Download Display Driver Uninstaller, Boot in Save Mode and uninstall your current Driver. then reboot and install the Drivers again.
check your Task Manager. click on Processes Tab and see if there is a Process Using too much Resources. high CPU or Hard Disk Usage for Example. Anti Virus Software like AVG or Norton can do that.
it should be enough for now. if you have Questions, go ahead.