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September 22nd, 2012 04:00

Alienware Aurora sudden Beep/Boot issue.

Hey

I was turning on my Aurora earlier today and suddenly the Monitor was left black and even though the Desktop was working all I could hear was like 3 beeps repeatedly coming from near the power supply.

I tried turning it on after like 2 or 3 times and at the 3rd time the PC turned on at last.

I am very scared something happened to my computer thoug, since I haven't done anything to make this happen.

I just want to enjoy a peacefull weekend and have no problems so tell me what should I do now?

September 22nd, 2012 04:00

I'kll try that right away and let you know soon

Thanks

2 Intern

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2.4K Posts

September 22nd, 2012 04:00

I'kll try that right away and let you know soon

 

Thanks

 

 

Sounds good. I'm getting off work now so I will be heading home and going to bed. I work nights :( Just post back here and someone will help you.

September 22nd, 2012 04:00

I got a message saying "No problems have been found in this computer so far, would you like running the remaining Memory tests? This will take about 30 minutes."

I clicked yes.

2 Intern

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2.4K Posts

September 22nd, 2012 04:00

The beep code says 3 beeps is System Board Chipset Failure. Try running the pre boot assessment and let us know if it passes or fails. If it gives you an error please post the error. This link will walk you through the PSA and also give you a list of error codes. Some of the errors will give you a link to a fix.

support.dell.com/.../document


September 22nd, 2012 05:00

Ok So I finished Testing. I was sent to Alienware Menu where I could undertake 2 tests (simple and extended) and ater taking the simple one (10-20mins) the only error I got was:

0F00:133C

Msg: DISK - No suitable disk media is present.

September 22nd, 2012 07:00

Update: I got the boot issue once again and I noticed that I probably made a mistake since I could hear 5 beeps instead of 3.

2 Intern

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2.4K Posts

September 22nd, 2012 14:00

Update: I got the boot issue once again and I noticed that I probably made a mistake since I could hear 5 beeps instead of 3.

 

 

Hello agiain,

The 5 beeps in your system means Real Time Clock failure.

Real time clock failures

Explanation:

A failure has been detected in the realtime clock module on the
motherboard.

Diagnosis:

When encountered during the installation of a new motherboard
or system, this can indicate various hardware problems. On an existing system it
usually means a problem with the battery, although it could be a developed
motherboard problem as well. "


Since the battery is the most likely  the cause you should start there. You can buy a two pack CR 2032 battery at Wal-Mart for about $3.00. Once you get one you will want to unplug the system and hold the power button for about 30sec. Then open it up and replace the old battery. It's the coin battery on the motherboard.

While you have it open it would be a good idea to reseat eveything. Pull out each stick of memory and your GPU and then put them back in. After you do all that then start it back up and see what happens.

September 22nd, 2012 16:00

1st- Where is the power button? Is it the one I click to turn on the PC?

Secondly I don't know how to work with the pieces inside the computer so what should I do? Where can i find the old battery?

September 22nd, 2012 17:00

Is there any tutorial for the Bios setting? Also is the motherboard openedor do I need to unlock something before to reach the motherboard?

I saw a video where a guy what to unlock a video card that was covering the motherboard.

2 Intern

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2.4K Posts

September 22nd, 2012 17:00


1st- Where is the power button? Is it the one I click to turn on the PC?

 

Secondly I don't know how to work with the pieces inside the computer so what should I do? Where can i find the old battery?

 



The power button is the one you use to turn the computer on. After you unplug the computer from the wall you hold the power button down for 30sec. This will drain the power from the motherboard.

Once that is done you open the side panel and find the battery. It looks like this:



4846.awr3_sys.jpg


11 is the battery. Replace it with the new one.

Once that is done plug the system back in and start it up and go into the BIOS. Reset it to default and reboot. If you have it set to RAID this will turn it off. You need to go back into the BIOS and turn the RAID back on. This will walk you through turning the RAID back on if you need it. All you need to do is turn it back on in the BIOS. Don't do anything else with the RAID. You may also need to set system time and date. http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=531795&~lt=print

8 Wizard

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17.1K Posts

September 22nd, 2012 19:00

1st- Where is the power button? Is it the one I click to turn on the PC?

 

Secondly I don't know how to work with the pieces inside the computer so what should I do? Where can i find the old battery?

 
Sounds like you might want to get a friend or paid-tech to help you ... that knows how to work on computers. It's easy to make things worse.

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