Alienware Command Centre - AlienFX Not Compatible - Thermal Controls Error

Hi so i've had this Aurora-R4 for about 4 months now, and i've had this problem for a couple of the months. Here are my computer specs:

OS: Windows 7

x64 - bit

i7 - 3.60GHz

8GB RAM

1TB Memory

Graphics Card - GTX 560 Ti 

Basically the problem is that i cant access AlienFX or edit in anyway becasue its not 'compatible', and i cant do anything to Thermal Controls at all. Ive also tried uninstalling Alienware Command Centre and reinstalling it, Ive tried to install older versions but nothing has worked.

This is the none compatibility message im getting for AlienFX:

The theme you are opening is not compatible with this computer. 

You will not be able to apply the theme.

These are the error messages that im receiving for Thermal Controls:

System.NullReferenceException: Object reference not set to an instance of an object.

   at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileServiceClass.SetFanControlMode(FanMode fanControlMode)
   at AlienLabs.ThermalControls.App.Presenters.ThermalControlsPresenter.SaveProfile()
   at AlienLabs.ThermalControls.App.Presenters.ThermalControlsPresenter.Apply()
   at AlienLabs.ThermalControls.App.Views.Xaml.ThermalControlsPluginCtrl.btnApply_Click(Object sender, RoutedEventArgs e)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.ThermalControls.Controller.Classes.ProfileManagerClass.GetFansWritable()
   at AlienLabs.ThermalControls.Controller.Main.initMonitor()
   at AlienLabs.ThermalControls.Controller.Main.processWindowsLoaded()
   at AlienLabs.ThermalControls.Controller.Main.Window_Loaded(Object sender, RoutedEventArgs e)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at MS.Internal.FrameworkObject.OnLoaded(RoutedEventArgs args)
   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

Any help will be much appreciated.

-Tom Goddard