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October 1st, 2012 10:00

dee45,

* Turn the PC off
* Unplug the AC adapter from the PC and remove the battery. See the Service Manual for instructions http://dell.to/SYhc1P
* Hold the PC power button in for 30 seconds
* Reinsert the battery and plug in the AC adapter
* Turn the PC on
* The icon in the taskbar should show that the battery is charging

2 Posts

October 1st, 2012 11:00

So far so good! Thanks!

1 Message

January 16th, 2013 03:00

The solutions that was giving is only temporary, i am having the same issue, but when the battery goes low when not on the charger and laptop dies, i get the same response over and over... How to fix the problem permenantly? and sometimes the battery wont charge at all...

 

I already did the diagonostic test

I already looked for driver updates for this issue

I already Resinstalled windows 7 and software

i did find out that the power supply plug doesnt stay frimly in the power connector on the laptop. It comes off easy. this is when i get the power adaptor message.. is this normal for thsi series...

Romero.

1 Message

March 21st, 2014 12:00

I have the same problem. This temporary fix does not last for long. I hear there is a way to bypass that check in the BIOS. I can't get anyone to tell me if this is a problem or just a bug and false message.

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