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December 20th, 2015 10:00
Alienware M17 Windows 10 drivers, question
(I believe this PC is an R1, it was built in April, 2014)
Service tag : <ADMIN NOTE: Service tag removed per privacy policy>
I came home to find that our Orwellian overlords at Microsoft decided to install Windows 10 my laptop without my consent. Immediately there were errors so I "reset" the PC using the restore option. I opted to for a full reset and re installation of the OS. For the most part it went well and seems to be running alright but it appears to be missing some software that I thought were a part of the drivers.
Firstly, I cannot seem to find the correct download link to Alienware Command Center. And...
Secondly, I don't see the application for the "Intel Rapid Storage Technology" under installed programs. The icon for it is also missing from my task bar. What is funny is that the hardware acceleration still seems to be running from before the re installation of the OS. During boot up it still says the drives are accelerated, the computer is running at normal speed (its dirt slow without the acceleration), and the SSD drive is still configured correctly. But... there is no icon in my tray and there is absolutely no software from Intel (whatsoever) installed, according to the control panel.
I tried using the Dell support page to enter the service tag and installed the Dell support assist thingy but it didn't work. I clicked f"ind it myself" and tried to download the Intel Rapid Storage Technology driver and install it myself but it said I have a newer version installed (yes I made sure I downloaded the latest version available on the Dell site).
So, what drivers do I absolutely need? Should I try to install all of the Intel stuff or did Windows 10 already install all of it and its just not showing up?
Thanks for any insight into this, it is appreciated.



Alienware - Rodrigo
7 Technologist
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4.4K Posts
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December 21st, 2015 16:00
Hi,
For the Alienware Command Center application, try this download link. For the Intel Rapid Storage Technology software, try this download link. Let us know how it goes.