Oh, the results were filtered for the service tag. I clicked to show all, and now I see more. I will try BIOS and Chipset also and let you know the results.
I updated from BIOS version A09 to A12, most current version. And ran the Chipset driver also. Still stuck on the Intel HD Graphics 3000 and not the GTX 560m. I've looked through all the settings I can think of to try to force the system to use the GTX 560m, which it should use automatically because it is far superior. Even pressing the Fn + F7 combo which is supposed to cycle through graphics cards, just informs me that it's automatically configured for optimal performance...I'm sorry but it's wrong, the GTX 560m would be optimal. So, I'm really starting to thing the 560m might be bad.
seems like that to me, I'm gathering even the bios doesn't see it. Don't know if you live in an area where they sell video cards for laptops, but I would just buy one to test.. if it works keep it, if doesn't change return it..
ive got the same laptop and the same graphics card and it does seem that your card is bad, something that you might consider is since your gonna have to buy a graphics card anyways you might want to consider upgrading to a newer one and that what I would do if I were you the
Intel 3000 discrete graphics card is a part of sandy bridge
the 560m is totally replaceable and upgrade-able there are plenty of resources on the web to back this up your only problem is finding a card, going to one of the local computer shops and telling them exactly what I wanted and they were able to locate and install it for me for a fee obviously and while I have not had that done yet because the card I want is still around 750 $ I will keep the forums updated when I do have that done
Hef2013
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October 17th, 2013 13:00
Also under Screen Resolution, Advanced Settings, only properties for the Intel HD 3000 graphics show up
Hef2013
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October 17th, 2013 13:00
Sorry keep adding updates as I think of them. Also did the Vbios update for the 560m, downloaded from dell support
Hef2013
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October 17th, 2013 13:00
I have also tried selecting the 560m in the nvidia control panel under physX processor instead of auto-select, and it doesn't change anything.
Hef2013
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October 17th, 2013 15:00
Oh, the results were filtered for the service tag. I clicked to show all, and now I see more. I will try BIOS and Chipset also and let you know the results.
Hef2013
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October 17th, 2013 15:00
I did not see a bios update for the laptop on Dell's website
Hef2013
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October 17th, 2013 15:00
I updated from BIOS version A09 to A12, most current version. And ran the Chipset driver also. Still stuck on the Intel HD Graphics 3000 and not the GTX 560m. I've looked through all the settings I can think of to try to force the system to use the GTX 560m, which it should use automatically because it is far superior. Even pressing the Fn + F7 combo which is supposed to cycle through graphics cards, just informs me that it's automatically configured for optimal performance...I'm sorry but it's wrong, the GTX 560m would be optimal. So, I'm really starting to thing the 560m might be bad.
Milena M458
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2.7K Posts
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October 17th, 2013 15:00
Hello Hef2013!
have you tried flashing the Bios of the system?
Hef2013
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October 17th, 2013 16:00
Did all in my previous post, got the display back, still stuck on Intel HD Graphics 3000 ...
Hef2013
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October 17th, 2013 16:00
Found a new setting in the BIOS for Primary Display, changed that from SG to PEG, system rebooted to a black screen...
Reboot again to change the setting back, and only get a black screen...
Going to try to reset CMOS by pulling out the battery on the motherboard, will also try re-seating the video card again while I'm in there
Hef2013
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October 17th, 2013 16:00
BIOS Primary display setting defaulted back to SG. My verdict...Bad GTX 560m. Any agreement?
Hef2013
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October 17th, 2013 16:00
BIOS Primary display setting is back to SG, by the way
dmpotter1361
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October 18th, 2013 10:00
seems like that to me, I'm gathering even the bios doesn't see it. Don't know if you live in an area where they sell video cards for laptops, but I would just buy one to test.. if it works keep it, if doesn't change return it..
Milena M458
4 Operator
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2.7K Posts
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October 18th, 2013 10:00
You could send me a PM with your service tag to check if there is something else that I could do to help you further.
21b
21 Posts
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October 20th, 2013 12:00
ive got the same laptop and the same graphics card and it does seem that your card is bad, something that you might consider is since your gonna have to buy a graphics card anyways you might want to consider upgrading to a newer one and that what I would do if I were you the
Intel 3000 discrete graphics card is a part of sandy bridge
the 560m is totally replaceable and upgrade-able there are plenty of resources on the web to back this up your only problem is finding a card, going to one of the local computer shops and telling them exactly what I wanted and they were able to locate and install it for me for a fee obviously and while I have not had that done yet because the card I want is still around 750 $ I will keep the forums updated when I do have that done
hellrasiors
4 Posts
0
November 23rd, 2013 16:00
I also have the same problem with mine, recall all 560m I think that will be fair.