Alienware M18x-R2 Problems

Question

This guy from craigslist from which I bought the M18x-R2, 2013 (I know I'm an idiot. I shouldn't have bought that). I erased everything on my alienware. I noticed my alienware is randomly freezing and slow. I watched youtube videos and it became freezing too. I checked to scan mcafee antivirus and defragment & optimizes. Everything seemed to be okay. My Alienware startup is like 5 minutes. I don't know why. Today I checked to see if I have warranty. It says its on november 2014. How do warranty work? I've never done that before. By the way I'm deaf and sorry for bad english.

Alienware specification:
Windows 8.1 Pro (this guy told me he upgraded that)
AMD Radeon HD 7970M
Intel Core i7 3740QM
12GB Memory Ram
900GB Hard drives

Alienware-Naomi · Accepted Answer

I would recommend re-installing Windows. Here's a video with step-by-step instructions.

89fordprobee · Answer

Freezing can be caused by a few issues. Have you checked temps see if it's overheating have you cleaned fans and heat sinks or checked to see of bad

also of. Long start up its possible hard drive is on it's way my m18 xr2 posts in under 5 seconds with raided ssd

josh.rider · Answer

I am not a Dell Rep but really your best bet is to chat/email the Dell Warranty department and see what they can do to help. Go to the page below and under Customer Support find your preferred method to contact them. I'm sure they'll do whatever they can to help get your problem solved.

http://www.dell.com/support/contents/us/en/19/category/Contact-Information

Alienware-Naomi · Answer

Hi!

As pointed out above, there are a few troubleshooting steps you can follow that can help us identify the problem. First, run an ePSA diagnostic and an AlienAutopsy test to check for hardware errors. If an error comes up for the HDD, it would explain the freezing and slow boot.

Make sure you have the latest BIOS and drivers for your system. You can download them from the Support website.

Also, I recommend you monitor the CPU and GPU using HWmonitor for signs of overheating.

Let me know how it goes!

Smallmonk12 · Answer

Thanks for the information but i did run an ePSA and alienware autopsy today. There is nothing wrong with the hardwares. Everything is okay but i don't understand why i still have that problem? I also downloaded HWmonitor. I'm not sure I don't know what it says on hwmonitor. I will copy and paste that here. Oh, i suspect windows 8.1 seems to be buggy to me. I went back to windows 8. It's kind of okay but I guess I will sell my alienware in craigslist so I can buy alienware at bestbuy or something.

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.2.5.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model M18xR2 (0x000001B2 - 0x00552A40)

LPCIO
-------------------------------------------------------------------------

Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor ACPI
Temperature 0 28°C (82°F) [0xBC2] (TZ00)
Temperature 1 30°C (85°F) [0xBD6] (TZ01)

Hardware monitor Battery
Voltage 0 16.56 Volts [0x40B4] (Current Voltage)
Capacity 0 96010 mWh [0x1770A] (Designed Capacity)
Capacity 1 86110 mWh [0x1505E] (Full Charge Capacity)
Capacity 2 86110 mWh [0x1505E] (Current Capacity)
Level 0 11 pc [0x59] (Wear Level)
Level 1 100 pc [0x64] (Charge Level)

Hardware monitor AMD ADL
Voltage 0 0.82 Volts [0x339] (VIN0)
Temperature 0 58°C (136°F) [0x3A] (TMPIN0)

Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 8

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1
-- Core 1
-- Thread 0 2
-- Thread 1 3
-- Core 2
-- Thread 0 4
-- Thread 1 5
-- Core 3
-- Thread 0 6
-- Thread 1 7

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
HPET timer 14.318 MHz
Perf timer 2.631 MHz
Sys timer 1.000 KHz

Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 4 (max 8)
Number of threads 8 (max 16)
Name Intel Core i7 3740QM
Codename Ivy Bridge
Specification Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
Package (platform ID) Socket 988B rPGA (0x4)
CPUID 6.A.9
Extended CPUID 6.3A
Core Stepping E1/L1
Technology 22 nm
TDP Limit 45 Watts
Tjmax 105.0 °C
Core Speed 3591.4 MHz
Multiplier x Bus Speed 36.0 x 99.8 MHz
Stock frequency 2700 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX
L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 4 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 6 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes

Turbo Mode supported, enabled
Max non-turbo ratio 27x
Max turbo ratio 37x
Max efficiency ratio 12x
Min Power 36 Watts
O/C bins +4
Ratio 1 core 37x
Ratio 2 cores 36x
Ratio 3 cores 35x
Ratio 4 cores 35x
TSC 2695.7 MHz
APERF 3516.4 MHz
MPERF 2662.6 MHz

Thread dumps
-------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x00100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000000
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000000
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00D00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F502A7E
MSR 0x00000639 0x00000000 0x42A8ECDB
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x883E0000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x883A0000
MSR 0x00000198 0x00002578 0x00002500
MSR 0x00000199 0x00000000 0x0000FF00

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 0, Thread ID 1
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x01100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000001
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000001
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F50C143
MSR 0x00000639 0x00000000 0x42A964AB
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x883C0000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x883C0000
MSR 0x00000198 0x00002578 0x00002500
MSR 0x00000199 0x00000000 0x0000FF00

CPU Thread 2
APIC ID 2
Topology Processor ID 0, Core ID 1, Thread ID 0
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x02100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000002
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000002
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F514CFA
MSR 0x00000639 0x00000000 0x42A9D154
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x88390000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x88390000
MSR 0x00000198 0x00002578 0x00002500
MSR 0x00000199 0x00000000 0x0000FF00

CPU Thread 3
APIC ID 3
Topology Processor ID 0, Core ID 1, Thread ID 1
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x03100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000003
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000003
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F51CD3D
MSR 0x00000639 0x00000000 0x42AA3307
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x883A0000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x883A0000
MSR 0x00000198 0x00002578 0x00002500
MSR 0x00000199 0x00000000 0x0000FF00

CPU Thread 4
APIC ID 4
Topology Processor ID 0, Core ID 2, Thread ID 0
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x04100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000004
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000004
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F525325
MSR 0x00000639 0x00000000 0x42AA9A36
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x883D0000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x88390000
MSR 0x00000198 0x000024D4 0x00002400
MSR 0x00000199 0x00000000 0x0000FF00

CPU Thread 5
APIC ID 5
Topology Processor ID 0, Core ID 2, Thread ID 1
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x05100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000005
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000005
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F52E494
MSR 0x00000639 0x00000000 0x42AB0BA1
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x883E0000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x88390000
MSR 0x00000198 0x000025A1 0x00002500
MSR 0x00000199 0x00000000 0x0000FF00

CPU Thread 6
APIC ID 6
Topology Processor ID 0, Core ID 3, Thread ID 0
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x06100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000006
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000006
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F5380ED
MSR 0x00000639 0x00000000 0x42AB8821
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x883C0000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x88380000
MSR 0x00000198 0x000024D4 0x00002400
MSR 0x00000199 0x00000000 0x0000FF00

CPU Thread 7
APIC ID 7
Topology Processor ID 0, Core ID 3, Thread ID 1
Type 01020101h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306A9 0x07100800 0x7FBAE3FF 0xBFEBFBFF
0x00000002 0x76035A01 0x00F0B2FF 0x00000000 0x00CA0000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00021120
0x00000006 0x00000077 0x00000002 0x00000009 0x00000000
0x00000007 0x00000000 0x00000281 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300403 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000002 0x00000100 0x00000007
0x0000000B 0x00000004 0x00000008 0x00000201 0x00000007
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x28100800
0x80000002 0x20202020 0x6E492020 0x286C6574 0x43202952
0x80000003 0x2865726F 0x20294D54 0x332D3769 0x51303437
0x80000004 0x5043204D 0x20402055 0x30372E32 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080C10 0xF0011B00
MSR 0x00000017 0x00100000 0x00000000
MSR 0x00000035 0x00000000 0x00040008
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x23232425
MSR 0x00000194 0x00000000 0x00190000
MSR 0x0000019A 0x00000000 0x00000008
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001FC 0x00000000 0x0014005F
MSR 0x00000601 0x18141494 0x80000380
MSR 0x00000602 0x18141494 0x80000190
MSR 0x00000606 0x00000000 0x000A1003
MSR 0x00000610 0x800081C2 0x00DC8168
MSR 0x00000611 0x00000000 0x8F540D54
MSR 0x00000639 0x00000000 0x42ABF5E5
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000614 0x00000000 0x01200168
MSR 0x0000019C 0x00000000 0x883D0000
MSR 0x000001A2 0x00000000 0x00691200
MSR 0x000001B1 0x00000000 0x883A0000
MSR 0x00000198 0x00002578 0x00002500
MSR 0x00000199 0x00000000 0x0000FF00

Storage
-------------------------------------------------------------------------

Drive 0
Device Path \\?\scsi#disk&ven_ata&prod_wdc_wd5000bpvt-0#4&375d477e&0&030000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name HDD 0
Capacity 465.8 GB
SMART Support Yes

Drive 1
Device Path \\?\scsi#disk&ven_ata&prod_hgst_hts725050a7#4&375d477e&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name HGST HTS725050A7E630
Capacity 465.8 GB
SMART Support Yes

USB Devices
-------------------------------------------------------------------------

USB Device USB Composite Device, class="0x00", subclass=0x00, vendor=0x1532, product=0x0040
USB Device Generic USB Hub, class="0x09", subclass=0x00, vendor=0x8087, product=0x0024
USB Device USB Composite Device, class="0xEF", subclass=0x02, vendor=0x064E, product=0x8127
USB Device Generic USB Hub, class="0x09", subclass=0x00, vendor=0x8087, product=0x0024
USB Device Intel(R) Centrino(R) Wireless Bluetooth(R) 4.0 + High Speed Adapter, class="0xE0", subclass=0x01, vendor=0x8087, product=0x07DA
USB Device USB Input Device, class="0x00", subclass=0x00, vendor=0x187C, product=0x0518

Graphic APIs
-------------------------------------------------------------------------

API ATI I/O
API ADL SDK

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Name AMD Radeon HD 7970M
Board Manufacturer 0x1028 (0x0550)
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x1028)
Model ID 0x6800 (0x0550)

Alienware-Naomi · Answer

Can you please post a screenshot of HWmonitor instead? And do you have the latest BIOS and drivers?

Smallmonk12 · Answer

Yeah i have the latest bios and drivers.&#xa0;

twcom001 · Answer

Id like to know what a CCleaner registry scan shows. Id would start my problem search there. twcom M18x r2/ M11x r2

Smallmonk12 · Answer

Thanks so much! It works now!&#xa0;

Alienware-Naomi · Answer

Great! You're welcome!

Locked Topics – Alienware General

Alienware M18x-R2 Problems

Was this post helpful?