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10205
June 7th, 2011 12:00
Alienware PC Blue Screen Issue
Hello All.
I received my pc Monday 6th late in the evening, took it out of the box, set it up, connected everything. Then when I tried to watch a youtube video I got a blue screen system rebooted. Didn't think much of it, until today.
Installed a game, and got blue screened, the system rebooted but before it could load the desktop it would bluescreen, this happened around five times before I went into safe mode and removed the drivers and reinstalled them, this allowed me to get back to my desktop in normal mode.
Now this is where I noticed the issue, it only starts to blue screen when I enable SLI, without SLI it runs fine without no problems, with SLI I get the following error :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A9CF300
BCP2: FFFFF8801085AF10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
this pc is only 24 hours old and im pretty sure this should not be happening.
Im currently have 2 x Geforce 480 GTX cards
6 gig ram
intell Icore 7 cpu
I have updated the graphic drivers and tried the Dell ones, also updated bios and still no luck.
Any advice would be great.
0 events found

