Earlier I started my computer to play a game, mere minutes after I was playing the game it froze completely. I turned it off by
Pressing the power button. After a while I booted it again to see if it was alright. Start up was good, there were no errors so I
Left for while and came back with my monitor on black screen and my alienware beeping. Turned it off started it again, this time
It wasn't beeping. I left it open for a while and even open the game I played earlier to see if îtll do the same thing again but nothing.
So should I be concerned?
Something is not right. Have you tried running the PSA test yet? How many beeps does it give because you can look that up to help narrow it down? If you are still under your warranty then I would call Alienware and explain what is going on. It is not normal.
It could be something as simple as the game giving you issue but it could also be a driver or even a hardware issue. If it was me I would wipe the video drivers and start fresh, do the PSA test just to be safe and then see what happens. If it did it again I would be on the phone.
I'm not a computer geek so I'm not sure really what to do, and as for my warranty it ended sometime this year. Could you tell me what a PSA test is Thanks.
For a while it had this weird problem when turning it on. It continuously turned itself off and on again for about 2-3 times and there was nothing on the monitor. So I completely plugged off everything and tried it again, luckily it worked and started on recovery mode. It went on the system repair and afterwards it prompted a system restore. The PSA test didn't give me any errors when I ran it.
After the system restore everything was normal, as of now it hasn't done anything weird yet and I remembered the night before this happened my computer had a system update. Is that the reason for this or is it something else?
morblore
2 Intern
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2.4K Posts
0
December 18th, 2013 19:00
Something is not right. Have you tried running the PSA test yet? How many beeps does it give because you can look that up to help narrow it down? If you are still under your warranty then I would call Alienware and explain what is going on. It is not normal.
It could be something as simple as the game giving you issue but it could also be a driver or even a hardware issue. If it was me I would wipe the video drivers and start fresh, do the PSA test just to be safe and then see what happens. If it did it again I would be on the phone.
jjj1
5 Posts
0
December 18th, 2013 20:00
I'm not a computer geek so I'm not sure really what to do, and as for my warranty it ended sometime this year. Could you tell me what a PSA test is Thanks.
jjj1
5 Posts
0
December 19th, 2013 07:00
For a while it had this weird problem when turning it on. It continuously turned itself off and on again for about 2-3 times and there was nothing on the monitor. So I completely plugged off everything and tried it again, luckily it worked and started on recovery mode. It went on the system repair and afterwards it prompted a system restore. The PSA test didn't give me any errors when I ran it.
After the system restore everything was normal, as of now it hasn't done anything weird yet and I remembered the night before this happened my computer had a system update. Is that the reason for this or is it something else?
Milena M458
4 Operator
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2.7K Posts
0
December 19th, 2013 14:00
Hello JJJ1!
There is a big possibility that a system update could corrupt the drives and now the whole operating system is acting unstable.
What I recommend you is to do a roll back to the date before the windows up date with a system restore, that might help you.
jjj1
5 Posts
0
December 19th, 2013 16:00
It had a blue screen just now, I guess I'm just gonna get a computer technician to help me solve the problem.
Thanks for the replies though appreciate it.