I am moving this thread to the Alienware Owners Club Forum.
   
Bev.

Thank you so much for the help. Just tried to get help from Dell and was hung-up on twice. Then got the message that Tech Support for Alienware is closed for the day. Thought Tech Support was 24/7. My bad.

Could be a few things...

1: Memory

2: Hard drive corruption.

Do you know what the blue screen code is? Usually just need the first set of codes in the line. Starting with 0xblah blah then a number and letter.

I've had quite a few blue screen shut-downs. Just two sets of the numbers are:

0x00000050 (0xfffff82002e10620, 0x0000000000000000, 0x800033314f9, 0x0000000000000005).

0x00000000a (0xfffffa84098a06f8, 0x0000000000000002, 0x0000000000000000, 0xfffff80002e784ab)

Hi,

I suggest you get your service tag to "Chris" from Dell here on the forums so he can help you get support on this.

Devad761, Please send me a private message with your phone number and service tag so we can help.