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June 30th, 2013 00:00

Alienware x51 won't start

I tried restoring my computer and cleaning the drive using the windows 8 option. After turning off during the restart it did not show any display and continually beeps after around 15-20 seconds. Due to the display not working I am unable to access anything on my computer. Thank you for your help and support. Cheers, Andy

6 Operator

 • 

3.3K Posts

June 30th, 2013 02:00

Hi Andy,

May I know the Operating system installed on the computer?

Did you do a System restore or PC restore?

Do you get any error code?

Refer the following links which has troubleshooting steps to isolate the issue:

http://dell.to/Xpy2gS

http://dell.to/116Y78s

Awaiting your response!

June 30th, 2013 11:00

I believe that it was a system restore. Operating system is Microsoft Windows. The Alienware did not give me an error code. There might be an issue within the pc, eg. Bumped RAM.

Cheers, Andy

June 30th, 2013 13:00

I have simply changed the HDMI ports but now I am in countering another problem. I get stuck in a loop of Diagnosing your computer and Automatic repair. And it seems to loop back and fourth, I am booting it with UEFI

6 Operator

 • 

3.3K Posts

July 2nd, 2013 07:00

Hi Andy,

Restart the computer and check if the computer boots into windows?

If not refer the following link which has steps to resolve the issue:

http://dell.to/1304Td9

You may also refer the following link which helps you restore using Recovery media:

http://bit.ly/15dmRee

Awaiting your response!

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