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May 17th, 2017 17:00
(Alienware13R1) Bug report for A06 Bios
It's not a driver issue for that I have touchpad driver installed several times and it works well with A04.But things go wrong with A06 bios for Alienware13 R1.
YuStudyingHard
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May 18th, 2017 08:00
With A04, the Synaptics Touchpad can be launched and modified, while with A06, the Synaptics can't launch, and the touchpad worked under default driver of windows . Multitouch like zoom doesn't function, even with driver reinstalled. No action taken ,only have bios downgraded to A04, things go right.
Eimy_B
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4.4K Posts
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May 18th, 2017 08:00
Hi yustudyinghard,
Please explain us better what the problem is.
Eimy_B
4 Operator
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4.4K Posts
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May 19th, 2017 08:00
Ok, we will escalate this to engineering. Thanks for the feedback!