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May 21st, 2015 12:00

Area-51 Side panel issue

I just got a new Area 51 and the left side panel lights will not stay lit. On the day I got it I noticed it would not light up initially but after opening and closing the panel a few times it would light up but would only stay lit for couple of minutes.

After 2 days of doing troubleshooting including making sure all cables were secured properly and uninstalling and reinstalling Alienware Command Center multiple times I gave up. 

The next day when I turned the computer on the lights all came on and stayed on. I didn't have any issues for the next 3 days until today when the left side panel lights went out again and will only stay on for a few minutes at a time and if I'm lucky opening and closing the panel will sometimes turn them on.

24 Posts

May 21st, 2015 23:00

Hi,

Same problem here.  The side panel lights don't stay on.  To get them to light up I have to remove a door and put it back on.

They stay on when the computer is rebooted; however, if the PC is powered off for any reason (e.g. goes to sleep or is powered off), the side lights stay off until I remove and door and pop it back on the manually activate them.

All cables are secure and I've reinstalled Alien Command Center - doesn't seem to help.

-GMan

May 22nd, 2015 12:00

I should also add that I have tried switching the panels and it doesn't matter what panel I have on either side. The right side will always light up and the left will give me problems.

I have also ran Alien FX Tester and the lights on the left side will stay out.

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