Aurora R1 - Command Center Issues

Question

First, I'll say that I've read a million posts about this subject and can't seem to get anywhere (didn't want ya'll to think I just went straight to 'new post') Aurora R1 purchased 2009.. Basically, Command Center doesn't do anything - cpu pump failed, sensors 0. AlienFX doesn't control anything, and of course, the tower only displays the color I hate the most (yellow.) Removed Command Center following all the instructions of removing the themes and such, unplugged everything and did the power drain, reinstalled current CC - nada Removed CC again, power drain yada yada... completed Dell Diags and it passed every test.. fans all worked during the test, lights all worked during the test - HOWEVER, when doing the sensor test it said CPU Pump and sensors were 'Not Installed.' Where do I go from here? Someone said that if the MIO was dead, the computer wouldn't even start up, but that doesn't make much sense to me... What am I missing?

c-attack · Answer

Which version of Command Center are you using? 2.8.9.0?

AAA737flyer · Answer

After uninstalling everything, did you use a registry cleaner before reinstalling?

Tacypoc · Answer

I'm out of town so can't confirm the CC version number, but it is the most current.  after uninstalling, I used CC Cleaner to clean everything out

c-attack · Answer

This happened to me once, and I was fortunate to be able to re-install it and cure the problem.  Doesn't sound like you are going to be that lucky.  Might try flashing the bios (A11) when you get back.

Tesla1856 · Answer

See my post here:

http://en.community.dell.com/owners-club/alienware/f/3746/t/19454040.aspx

When you test MIO-Board with Dell Diags (outside of Windows) ... are you sure all MIO-Board tests are reporting good?

If so, and attempts to install Command Center v2.8.9.0 on Win7-64bit don't help (with cleaning, reboots etc.) then you will likely have to re-install Windows-7 from scratch, along with drivers, etc.

http://en.community.dell.com/owners-club/alienware/f/3746/t/19376654.aspx

You can also install temp HDD, disconnect yours, and try a test install.

This is rare but happens sometimes.

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