It's clear that the problem is on the LCD and it needs to be replaced. If you purchased the computer in US, you have to complete an International Warranty Transfer so you can get service in Hong Kong. I recommend you call Technical Support in your region at +86 592 818 3723 for further assistance.
Alienware-Naomi
1.8K Posts
0
May 6th, 2014 15:00
Hi!
It's clear that the problem is on the LCD and it needs to be replaced. If you purchased the computer in US, you have to complete an International Warranty Transfer so you can get service in Hong Kong. I recommend you call Technical Support in your region at +86 592 818 3723 for further assistance.