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simo88ist
6 Posts
0
1724
December 27th, 2016 07:00
I guys, I need your help.
Sometimes when I switch on my Alienware 15 r2 this blue screen appear.
When the download is complete the computer not restarted and I need to press the button if I would like to restart.
How can I fix ?
Responses(3)
Eimy_B
4 Operator
•
4.4K Posts
December 28th, 2016 12:00
Hi,
Sometimes the BSOD doesn't restart the system by itself, depending on the programming of that specific code.
But in order to understand better, what do you mean with "Switch"?"
December 28th, 2016 16:00
Sorry for my english.
I mean power on my pc.
Thank you for your help
December 29th, 2016 10:00
Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors.
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Eimy_B
4 Operator
•
4.4K Posts
0
December 28th, 2016 12:00
Hi,
Sometimes the BSOD doesn't restart the system by itself, depending on the programming of that specific code.
But in order to understand better, what do you mean with "Switch"?"
simo88ist
6 Posts
0
December 28th, 2016 16:00
Sorry for my english.
I mean power on my pc.
Thank you for your help
Eimy_B
4 Operator
•
4.4K Posts
0
December 29th, 2016 10:00
Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors.