Unsolved

This post is more than 5 years old

6 Posts

1724

December 27th, 2016 07:00

'Blue screen Wdf01000.sys

I guys, I need your help.

Sometimes when I switch on my Alienware 15 r2 this blue screen appear.

When the download is complete the computer not restarted and I need to press the button if I would like to restart.

How can I fix ?

15399061_10209388959774434_818549563_o.jpg

4 Operator

 • 

4.4K Posts

December 28th, 2016 12:00

Hi,

Sometimes the BSOD doesn't restart the system by itself, depending on the programming of that specific code.

But in order to understand better, what do you mean with "Switch"?"

6 Posts

December 28th, 2016 16:00

Sorry for my english.

I mean power on my pc.

Thank you for your help

4 Operator

 • 

4.4K Posts

December 29th, 2016 10:00

Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors. 

No Events found!

Top