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August 23rd, 2015 18:00
Cannot Restore to factory settings
I am using respawn to restore to factory settings, the problem is, in the window to select the restore point there is no factory settings selection, just a date about three months ago. Does anyone have any suggestions?
Thanks
Tom
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Alienware - Rodrigo
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August 24th, 2015 10:00
Hi,
That date should be the date for when the recovery partition was created (it should be around the time you received this system). By selecting that date, it should provide the option to continue with the restore and it will restore your system to factory settings using the recovery partition that it created on that date.