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101401
June 21st, 2013 19:00
Command Center Not working
I am sorry if this is the wrong place for this (this is my first time on these forums)
Anyway, I recently re-installed windows, which went fine, and my fans and cpu pump where working fine. I then preceded to install and update alienware command center. After I restarted my computer, I noticed that my cpu fan was running much louder than normal. When I opened ACC, I noticed that all of my ambient sensors said 0 degrees, and that my cpu pump had failed. My PCI and Hard drive fan where both at 0%. My Alien FX also doesn't work and i get the error message
"There was an error while AlienFX Controller was communicating with the computer. This might have been caused due to a problem with the hardware or the software.Try these solutions to correct the issue, in the following order:
- Try to enable AlienFX Controller again. Right-click on the AlienFX icon in the Windows notification area and select 'Enable Alienware AlienFX'.
- Shut down your computer and power it back on.
If neither of these solutions works, please contact Alienware technical support.
This error may also be caused if Alienware AlienFX software is installed on a computer without the proper hardware support for Alienware AlienFX"
After this I downloaded a 3rd party temp monitor, and noticed that my cpu temp is about 20 degrees higher than normal. I have reinsalled ACC ascording to the guide here on the forum multiple times.
(btw my system is a alienware aurora from 2009)
Any help would be greatly appreciated, thanks
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General George
19 Posts
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June 24th, 2013 09:00
Ok, I read that post there, and I am currently messing around with installing windows again and seeing if I can get a good install of the firmware. If that doesn't work is there another way of resetting it such as booting up the computer with it unplugged, or will that just ruin other stuff?
Thanks, General George S. Patton
General George
19 Posts
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June 24th, 2013 10:00
Well, re installing windows and the command center didn't work, would booting the system with the mio board disconnected reset it you think or would that overhead and ruin the cpu?
Tesla1856
8 Wizard
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17.1K Posts
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June 24th, 2013 13:00
That likely will not help because MIO-Board is not detected outside Windows.
General George
19 Posts
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June 24th, 2013 14:00
Ok, but do you think that booting the system with the mio board disconnected will reset it or do you think or would that overhead and ruin the cpu?
Tesla1856
8 Wizard
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17.1K Posts
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June 24th, 2013 14:00
General George
19 Posts
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June 25th, 2013 11:00
Ok, so it looks like I need a new mio board then I guess right?
General George
19 Posts
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June 25th, 2013 13:00
Ok, thanks for all you help, just one more thing. where do I get one, and how do I know which one to get (btw I tried the parts and upgrades page, but It wasn't on there.
Tesla1856
8 Wizard
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17.1K Posts
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June 25th, 2013 13:00
General George
19 Posts
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June 26th, 2013 13:00
Thanks man, for all you help, I have luckily found a board for 35$ :)
Tesla1856
8 Wizard
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17.1K Posts
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June 26th, 2013 14:00
General George
19 Posts
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June 26th, 2013 16:00
www.ebay.com/.../200782801894
It says its new, and I can return it if it is, so I think it should be ok, I mean it saves 65$
General George
19 Posts
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July 5th, 2013 13:00
Just got the part today, and it is working perfectly, thanks for all your help :)
Tesla1856
8 Wizard
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17.1K Posts
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July 5th, 2013 13:00