Command Center Problem

Question

I keep attempting to turn up the PCI-E fans in Command Center. It lets me select everything after I hit 'Manual', instead of 'Curve', but it doesn't sound like the case fan is increasing (to 100%). The rpm stays the same as it was before I put it on fixed 100%; which confuses me.

I've uninstalled and reinstalled Command Center, but, it still doesn't change.

Tesla1856 · Answer

It's Auto or Manual. Then, (if Manual) it's Fixed or Curve.

Fixed is always at that speed. With Curve, you can set Low and High thresholds ... and it will adjust between the two settings, depending on the temperature near the fan in question.

OsirisEG · Answer

I have it on manual, fixed 100%, and for some reason, the RPMs won't increase. It doesn't seem like anything is changing at all.

AAA737flyer · Answer

Did you select APPLY after making your changes?

OsirisEG · Answer

I'm not sure how to test the 'Is thermal control reporting it properly', however, after trying to boost the hard drive fan to 100% manual fixed, and also trying to open and close the vents on top, nothing is responding... It accepts my 'apply', but, it isn't doing anything. The vents won't open, or close. >_>

Also, yes, Sajin, I do intend on it. :)

However, now that you quoted that, I imagine this thread is going to be closed too. lmao

Edit: Ambient sensors showing 0ºc? (both 1 and 2) 3 shows 65ºc

What's happening?

Tesla1856 · Answer

I have it on manual, fixed 100%, and for some reason, the RPMs won't increase. It doesn't seem like anything is changing at all.

This is very strange... I don't think I've ever heard of this one before.

If the MIO-Board was bad or locked up, Command Center would complain with a communication error when Win-7 boots up. So, is Thermal Control reporting (the slower) RPMs properly?

What about the other controllable fans? ... same thing?

AAA737flyer · Answer

Perhaps the fan leads are not properly set causing the rpm's not to register or the top bar has failed? While running, remove and slide back on the fan lead to its connector.

Tesla1856 · Answer

Also, yes, Sajin, I do intend on it. :) However, now that you quoted that, I imagine this thread is going to be closed too.

Not sure what you guys are talking about ... Your previous Dual 590 thread is still online.

Edit: Ambient sensors showing 0ºc? (both 1 and 2) 3 shows 65ºc

Ya, all those temps are way off and not realistic. The MIO-Board could be bad, but likely it's just confused or has a corrupt config loaded on it. There are various things you can try to get things back on-track, like ...

Test MIO-Board with Dell Diagnostics

Power-Off power dissipation fix

Clean uninstall, reboot, install, reboot Command Center update/install

Find the bad electrical connection between components of the AlienFX (MIO-Board) system (there are many parts, cables, and wires)

... detailed instructions are in the other posts I have written, just search a bit.

Tesla1856 · Answer

See my post in this thread:

en.community.dell.com/.../19990152.aspx

Follow all those links.

I would be good to know if the specific MIO-Board tests pass in Dell Diags. Also, what happens when you "exercise" the fans and lights in DD.

Check that all components are connected to MIO-Board good, including the "remote daughter board".

OsirisEG · Answer

Fans worked during the system test, however, lights didn't work during the test, nor when I manually changed them in CC.

OsirisEG · Answer

I did the clean uninstall first, which didn't work. I then downloaded the alienware diagnostics and ran a system test, and everything passed aside from: (Error Code: 0F00: 133C -- Disk - No suitable disk media is present).

Any suggestions?

I don't know what Power-Off power dissipation fix means, and finding the bad electrical connection between components almost needs to be in 'picture' for me to actually attempt it. xD

Tesla1856 · Answer

You win, Tesla, you win... It was as simple as Power-Off dissipation. Thank you, everything is now working properly! Now, if I could some how cool both 590's! lol :(

Glad to hear you got it working and it was simple.

IIRC, the Power-Off dissipation fix seems to be unique to the Area-51 (and it's slightly different MIO-Board setup ... over the Aurora). Hopefully Dell will look into it and fix it at some point in the expected Area-51 re-design. Interesting it passed in Dell Diags while it was still broken.

OsirisEG · Answer

You win, Tesla, you win... It was as simple as Power-Off dissipation. Thank you, everything is now working properly! Now, if I could some how cool both 590's! lol :(

Sajin1337 · Answer

Idle: GPU1: 42ºc -- GPU2: 41ºc -- GPU3: 45ºc -- GPU4: 43ºc

BF3: Minimum -- GPU1: 51ºc -- GPU2: 52ºc -- GPU3: 60ºc -- GPU4: 59ºc

BF3: Maximum -- GPU1: 70ºc -- GPU2: 68ºc -- GPU3: 82ºc -- GPU4: 83ºc

These temps were taken by EVGA Precision, with both Command Center PCI-E slots at 100% fan speed, and GPU fans set to 95% (100%) via EVGA Precision.

I'd also like to point out, when I even opened a browser my temps jumped to about 50ºc.

These temps are with the case door closed & plastic card shroud in place with all fans at 100%. 83C is not overheating, 97C would be overheating and cause the cards to throttle which will give you the stuttering you were experiencing. I would just run the system like this when gaming and be done with it. If you start to experience more stuttering even with all fans at 100% let me know.

The cards jumping to 50C while opening your browser is normal.

Locked Topics – Alienware General

Command Center Problem

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