Might be auto updates running. Windows, antivirus, and nearly all programs phone home to the mother ship when you first start a computer.
What kind of third party programs do you have on your computer. I ran into one associated with Comodo which was a huge resource hog.
Where did you get your last update for your video card? Avoid the ones from M$ and install one from the Dell Alienware site.
Might also be an antivirus scan being run on your hard drive.
You might watch what your connection is doing, to verify that you do not have a bot/malware spewing copies of itself onto the internet. I would guess it will continue that kind of behavior after all the programs have done their update check, or update.
Takes awhile for all the initial programs to start. Might look to see which programs are being started at startup, maybe cull that list down. Not sure that list is? Might have to google for that info. Takes two minutes for my Alienware 14 to tell me that my antivirus has gotten going.
Edit: As I think on it, if the internet connection is not really fast, then that would make it take longer to get going doing the basic "Phone home to the Mother ship for updates." How fast is the connection?
Well it's a weird kind of hiccup. My mouse moves around but everything refuses to react or be clicked on by the mouse. Then i open task manager with ctrl+alt+delete and then close task manager. after that, everything is fine. Divx has been super obnoxious with randomly stop responding. like I can't click a a time frame in the video to change where I am at to move forward or backwards. can't pause or play or rewind unless it's with space bar. I wonder if all this is tied to divx? should I be contacting divx support about this? Maybe a recent update of their messing everything up. I have game clients such as steam, origin, battle.net and a few others. I have kaspersky for anti virus. the nvidea client came pre installed so my updates come from that. I also have razor software as well as google chrome. I also have ms suite and adobe suite as well.
speed test for internet connection: ping - 22ms, download speed - 28.38mbps, upload speed - 6.79mbps
I wish I had your internet speed. Your idea that Divx, or an interaction between two different programs, like the installed video from Alienware, and Video Editing software sounds like an interesting thing to look into. My opinion of Adobe stuff gets lower and lower over time.
If you boot into Windows Safe Mode, do you have the same issue. Just it is straight forward to try, and does not radically change anything on the computer. Just trying different things might point to one thing or the other.
In any case. Get the latest Nividia driver from Alienware, ONLY. Install that and see if it helps. There has been a lot of weirdness due to Nividia Drivers which are installed (perhaps automatically) from M$, and even Nividia itself is suspect. Not sure why Alienware Drivers would be different, other than a very tested version. Going back to even Windows 95, 98 and so on, getting a the latest, "you gotta get the latest version because it is so much better" Video driver used to completely crash the OS. Which for some was very difficult to install the previous version, because their resource for getting information on how to do that was not functional. If you look through the posts here, one sees where things seem to refer to a possible issue with Video cards/Drivers. Go with something that is well tested, the latest for your machine from the Alienware support. Alienware expert, can you give this guy a link to exactly the right driver for this machine?
Not sure if a mouse driver might be involved? Or a mouse driver setting? I find that the my Alienware 14 mouse pad, and mouse are not as smooth and clean as my Apple track Pad, and have strange scrolling issues, which I had to adjust some settings for me to be able to smoothly scroll down the screen rather than hesitate, jerk and skip down a page very fast. I had some of those same issues with a USB mouse plugged in. just saying, from your description, I wonder about the mouse driver and/or maybe driver settings as well.
I realize that it is unlikely to either of my suggestions will fix the issue, just stuff I would try. Sorry I can not do more.
If you still have Alienware support, you can call them, they can remote your desktop, and poke about a bit.
I contacted divx support and after sending some files to the engineering team, they have said that it has something to with ddm and that they are currently working on identifying and fixing the exact problem. I will post back whenever I get results. It is, however, confirmed that divx is the culprit.
purple397
166 Posts
0
December 4th, 2014 20:00
Might be auto updates running. Windows, antivirus, and nearly all programs phone home to the mother ship when you first start a computer.
What kind of third party programs do you have on your computer. I ran into one associated with Comodo which was a huge resource hog.
Where did you get your last update for your video card? Avoid the ones from M$ and install one from the Dell Alienware site.
Might also be an antivirus scan being run on your hard drive.
You might watch what your connection is doing, to verify that you do not have a bot/malware spewing copies of itself onto the internet. I would guess it will continue that kind of behavior after all the programs have done their update check, or update.
Takes awhile for all the initial programs to start. Might look to see which programs are being started at startup, maybe cull that list down. Not sure that list is? Might have to google for that info. Takes two minutes for my Alienware 14 to tell me that my antivirus has gotten going.
Edit: As I think on it, if the internet connection is not really fast, then that would make it take longer to get going doing the basic "Phone home to the Mother ship for updates." How fast is the connection?
Ettasy
1 Rookie
•
13 Posts
0
December 6th, 2014 22:00
Well it's a weird kind of hiccup. My mouse moves around but everything refuses to react or be clicked on by the mouse. Then i open task manager with ctrl+alt+delete and then close task manager. after that, everything is fine. Divx has been super obnoxious with randomly stop responding. like I can't click a a time frame in the video to change where I am at to move forward or backwards. can't pause or play or rewind unless it's with space bar. I wonder if all this is tied to divx? should I be contacting divx support about this? Maybe a recent update of their messing everything up. I have game clients such as steam, origin, battle.net and a few others. I have kaspersky for anti virus. the nvidea client came pre installed so my updates come from that. I also have razor software as well as google chrome. I also have ms suite and adobe suite as well.
speed test for internet connection: ping - 22ms, download speed - 28.38mbps, upload speed - 6.79mbps
does this help?
purple397
166 Posts
0
December 7th, 2014 10:00
I wish I had your internet speed. Your idea that Divx, or an interaction between two different programs, like the installed video from Alienware, and Video Editing software sounds like an interesting thing to look into. My opinion of Adobe stuff gets lower and lower over time.
If you boot into Windows Safe Mode, do you have the same issue. Just it is straight forward to try, and does not radically change anything on the computer. Just trying different things might point to one thing or the other.
In any case. Get the latest Nividia driver from Alienware, ONLY. Install that and see if it helps. There has been a lot of weirdness due to Nividia Drivers which are installed (perhaps automatically) from M$, and even Nividia itself is suspect. Not sure why Alienware Drivers would be different, other than a very tested version. Going back to even Windows 95, 98 and so on, getting a the latest, "you gotta get the latest version because it is so much better" Video driver used to completely crash the OS. Which for some was very difficult to install the previous version, because their resource for getting information on how to do that was not functional. If you look through the posts here, one sees where things seem to refer to a possible issue with Video cards/Drivers. Go with something that is well tested, the latest for your machine from the Alienware support. Alienware expert, can you give this guy a link to exactly the right driver for this machine?
Not sure if a mouse driver might be involved? Or a mouse driver setting? I find that the my Alienware 14 mouse pad, and mouse are not as smooth and clean as my Apple track Pad, and have strange scrolling issues, which I had to adjust some settings for me to be able to smoothly scroll down the screen rather than hesitate, jerk and skip down a page very fast. I had some of those same issues with a USB mouse plugged in. just saying, from your description, I wonder about the mouse driver and/or maybe driver settings as well.
I realize that it is unlikely to either of my suggestions will fix the issue, just stuff I would try. Sorry I can not do more.
If you still have Alienware support, you can call them, they can remote your desktop, and poke about a bit.
Ettasy
1 Rookie
•
13 Posts
0
January 5th, 2015 17:00
I contacted divx support and after sending some files to the engineering team, they have said that it has something to with ddm and that they are currently working on identifying and fixing the exact problem. I will post back whenever I get results. It is, however, confirmed that divx is the culprit.