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October 12th, 2015 11:00
Factory Image on USB
I have a New M17 3 it comes with no restore options but to use AlienRespawn and make a an image on an external hard drive or USB my problem is that it needs 32.9 GB space I have tried three different brands of USB all 64GB. I get a message on all that they cant be partitioned and it will take 32GB and make the next 32GB unusable. That makes image unusable since it comes up .9 GB short. Does anyone know how to solve this Dell will not help unless I pay and I only just took it out of the box
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Kiebler
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October 12th, 2015 15:00
Using an external hard drive would probably be the best option.
Alienware - Rodrigo
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October 12th, 2015 16:00
Hi,
Please view this video and confirm if you are following the same steps to create the recovery drive.
Philkuffner
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October 12th, 2015 19:00
Yes. The problem is I need 32.9 GB of space and even on a new Thumb drive I have used 3 diff ones all 64 GB and fresh out of packages all from different manufactures. When inserted AlienRespawn gives same message. You have inserted a disk that can not be partitioned and will format 32. GB blocking used portion from being used thus my problem I need 32.9 its a 64GB and the program only sees 32 GB because I thing in needs Fat 32 and that can only format 32GB
Alienware - Rodrigo
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October 13th, 2015 16:00
Hi,
Did you also try formatting the thumb drives? You can do this by right clicking on the drive and selecting the "Format" option.
Philkuffner
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October 13th, 2015 19:00
Yes but I feel it need Fat 32 that can only be formated up to 32GB only option i get is to formate as NTFS or extra fat (?)
Alienware - Rodrigo
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October 14th, 2015 15:00
Hi,
Can you please confirm which version of Alien Respawn you're using?
Philkuffner
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October 14th, 2015 20:00
It shows 1.9.0.22 and I have run update
Alienware - Rodrigo
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October 15th, 2015 14:00
Hi,
Thanks for confirming this. What happens if you choose the extra FAT option on the format settings of the thumb drive?
Philkuffner
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October 15th, 2015 20:00
it makes no difference witch format I use both have same outcome
Alienware - Rodrigo
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October 27th, 2015 09:00
Hello,
I’m sorry I did not reply earlier, I was out of the office. I found this thread which may be useful in this case.
Philkuffner
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October 27th, 2015 16:00
You can close this I had to buy an external hard drive the thumb drive will not work for creating a factory image. The article you referred to is for a bootable drive in case the computer will not boot. That I already did and that will work on a thumb drive
Alienware - Rodrigo
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October 28th, 2015 15:00
Thank you for confirming this.