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June 15th, 2016 13:00
Help Please , Alienware M18x R1 , Keyboard And Touch controls located near the top of the keyboard Not WORKING
Hello Guy's ,first of all I'm a beginner not an expert so any help would be appreciated .
My keyboard stopped working even in bios and in safe mood along with all the controls around it
Wireless Control , Alienware Command Center , volume ,etc
I teried everything , I removed the battery and pressed the power button for 20 sec
I tried to set the bios to default But nothing it still dead .
it was working just fine but one day the ctrl stopped working so i did a restart but
i found out that everything stopped after rebooting , But the Touchpad is ok .
I can find the keyboard in the device manager and it says that it's working
i did uninstall the reinstall for the keyboard driver also nothing
The Caps & Num lights is working during the windows start i really don't know what is the problem
and why the commands pad also stopped i can't adjust the volume any more .
So can any one till me what seems to be the problem , Thank you in advance for your attention .
Regards


