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March 2nd, 2015 23:00
Help.
Ok, I've had my Alienware X51 2012 desktop computer for a year and somehow a driver got deleted so I went to dell. Come and downloaded all new drivers. But now when I go to game, it boots up starting windows but then doesn't get passed that, the screen is on but not showing the login thingy. Please Help
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Tesla1856
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March 3rd, 2015 00:00
Sounds like your Windows install is corrupted or you are having a hardware failure.
Press F12 and run Dell Diags (or PSA/ePSA) to check your hardware. If it passes, continue.
Try to start Windows in Safe-Mode. See if you can find the problem. At least backup your data files.
If nothing, you can restore your Full Backup (if you have one).
Running out of options? ... you can use Dell Restore (to Factory) if it works.
Finally, try a clean-install of Windows and drivers.
http://en.community.dell.com/owners-club/alienware/f/3746/t/19376654