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March 18th, 2016 12:00

Hibernate not working

On my Alienware 17 R3, I just can't make hibernate working. I enabled it with command prompt and made the right setting in power management. I can see the hibernate in my power options. But every time I try to hibernate, the system will get a restart rather than give back all the work I left before. I checked the hibernate file on C:/ disk, it is there and intact.

So I don't know how to make it work now.

The reason I need the hibernate is that after switch to win10, sleep mode consume more battery than before. I had several times when I put my laptop in bag with sleep mode, the machine get hot and the battery drained after one night.

Any solution to both of the problem?

Thanks

9 Technologist

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4.4K Posts

March 18th, 2016 14:00

Hi, 

Which Bios version are you running with the system?

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March 18th, 2016 15:00

I am quite sure that time the machine is totally in sleep without fan running when I put it in bag. It seems to me the laptop is still doing something even in sleep mode. Maybe the wifi is still working for some reason which produce some heat and draining the battery. I miss the Win8 but just don't want the hassle of downgrading to win8.  

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March 18th, 2016 15:00

I am using 1.2.8, which is the latest update. 

By using Hibernate on my machine, I can see the system transferred the RAM to my ssd before shut down. But just failed to retrieve that to RAM again when restart. For I can see the hibernate system file size changed from time to time.

March 18th, 2016 15:00

Hello,

I do not have a fix or anything, just some reasoning. I can assume you are using windows 10 because I have the same issue as you. In windows 8-8.1 I had no issues with sleeping or hibernating.

Sleep mode is a low power state, not necessarily for battery saving, typically for when you are moving to another close location. My personal experience is I kept connected to Wifi, everything remains open, and it boots fast. Hibernate is almost a shutdown, but instead stores everything on the hdd; it is suppose to provide a faster wake time then a shutdown, but I do not feel that on windows 10. There is a feature which already does this for you built into windows 10, in which when you click shutdown, your computer somewhat hibernates; which brings the question to as why is there a hibernate option?

One thing I would like to suggest trying if you want to hibernate is opening your power options (sometimes "Additional power settings", no consistency) click "Choose what closing the lid does" and at the bottom, disable fast startup. Any additional settings regarding hibernate should be set in there as well. This has prevented hibernation from crashing my own laptop as I cannot even get sleep mode to work at all. I hope this may provide you some help.

March 18th, 2016 15:00

Windows 10 is full of kinks at the moment, its a matter of playing with settings, updating and finding solutions. I downgraded to 8.1 for half a year, came back, and quite a few of the same issues remained. I find hibernate to be rather slow when booting back up, but at least it is not crashing like sleep mode is for me. I was thinking it could possibly get hibernation to work for you. Also, regardless if you use sleep or hibernation; always ensure you fans are not pushing heat/running before putting it in your bag, it could result in a disaster! I had a similar experience to what you mentioned as well.

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March 18th, 2016 15:00

Thanks for the suggestion. I will try your suggested options. I am using win10 as you assumed.

It seems the win10 gives trouble when I use sleep mode. One day I found the laptop was warm after I put it in my bag in sleep mode, which never happened when using win7 and win8. In this case, I think I need hibernate to help me keep working on my project without close them all during my way home. But now it is impossible for me to do this. Hope maybe MS could solve this. 

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