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29407
January 24th, 2014 17:00
Insert key not working
On my keyboard, my Delete (Insert) button, isn't working. The Delete part of it works, but the insert part isn't. Used FN + INSERT, CTRL + INSERT, NUMLOCK + INSERT, ALT + INSERT, used everything I saw fit, none of it worked, please help me if you know, thank you. BTW.... All of my other laptops that I've had, worked with FN + INSERT.
DELL-Chris M
Community Manager
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January 25th, 2014 10:00
First, you said new but you mentioned Mx in your description. Do you have the M17x series or the Alienware 17-R1?
Second, was the insert key issue "out of box" or was it working for awhile and then stopped?
GalacticSniper
6 Posts
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January 30th, 2014 07:00
Out of box it wasn't working either and it's an M17x R1, it's new in the sense that it hadn't been opened and never used. it was turned on for the first time ever on the 18th of January this year.