Hi,

That full diagnostics test is the one from DELL's website?

Sorry.   I then ran the Diagnostics Test first and then the advanced test from the installed diagnostics programme on my laptop.

Pedro

Yes. I downloaded a new copy from the Dell

Support Centre - Support Assist.

Pedro

Hi Eimy, and anyone else that can help with my original post re Diagnostics test.

Is there anything I need to do or can do to rectify whatever the problem is?

Pedro

Hi,

Are you having any problems with the webcam? The errors appear to be mainly warning messages, there may not be anything wrong with the system. For a hardware check, you can try running the PSA/Diagnostic test on the boot menu (tap the F12 key during startup to access this menu). Let us know if you get any error messages on that test.

Thanks Rodrigo.  Will try that and get back to you.  Pedro

Hi Rodrigo,

 Carried out the test as mentioned and also did the extended part of the test.

Conclusion:  All tested OK.  What, if any, is your next suggestion.

Pedro

Thank you for confirming this. What about your webcam, is it working normally?

Hi Rodrigo,  Yes the camera is working ok.   Pedro

Hi Rodrigo,

  Thanks for that and yes I will continue to use it.

I very much appreciate your help and assistance.

Pedro