Intel Storage Manager is not working

Question

Hello, I restarted my PC this morning and when it came back up it said my C: drive needed to be checked for inconsistencies. After the check finished, I noticed my Intel RST stopped working. I have a yellow icon over the RST Icon   I looked on the Internet and found an article that had this solution For those of you dealing with this crash the basic troubleshooting steps are like this:   1. Open up Device Manager and expand the IDE ATA/ATAPI controllers list. 2. If you see an Intel Ultra ATA controller but not an Intel SATA AHCI controller listed then that's your problem. 3. Right click on all the Intel storage controllers and pick 'uninstall' or 'delete.' In some versions of Windows it'll let you uninstall/delete the driver packages too. If so, then pick yes. Don't reboot just yet. 4. Uninstall Intel Matrix storage manager. Again, don't reboot. 5. Uninstall Intel Rapid Storage. Again, don't reboot. 6. Go to: http://www.sevenforums.com/tutorials/61869-ahci-enable-windows-7-vista.html and follow the directions to enable AHCI. 7. Now reboot but don't let Windows start! 8. Quickly go into your BIOS and make sure your SATA controller is running in AHCI mode. If it's not, then change it to AHCI. Save your changes and reboot. 9. Let Windows start. 10. It'll start installing drivers and may ask to reboot several times. Make sure you have a copy of the Intel chipset drivers, SATA drivers, Intel Matrix storage manager, and Intel Rapid Storage just in case Windows ask for the drivers. 11. Once all the installing and reboots are done. Then reinstall all the Intel drivers and software. Then reboot again. 12. If you did everything correctly, then you shouldn't get anymore crashes. Also you can look in Device Manager and should see an Intel SATA AHCI controller. I checked my Device manager and it shows this As you can see it shows standard dual channel PCI IDE controller. I checked my BIOS and it says RAID and not AHCI.   What would you guys do to fix this issue? If you have an Area51 and running RAID, what does your device manager show? Thanks, Joe

JoeCrab · Answer

I know what you are talking about because mine use to do that as well. This time however it has been hours and my icon still has a yellow error over it. I have some sort of issue going on. Thanks for the input.

Tesla1856 · Answer

My RST icon always looks like that when I first boot up. After a couple of minutes, it changes to a green check mark. I'm pretty sure that is normal.

Tesla1856 · Answer

That fix is for the old problem where people would run their SATA drives in IDE mode. I doubt that is your problem. Your BIOS is set to RAID, which is correct for your RAID-0.

Have you backed up recently? Might be a good time to get an Image Backup of any partitions on those SSDs.

My guess is that the upper IDE Controller is the separate JMicron for the Opticals.

The lower Intel ICH-10 is the RAID-0. Looks like a pretty generic driver version (and not named like mine ... but it probably should be). If you go to Properties on it, does it say Intel or Microsoft.

And what's in "Other Devices" ?

I could show you what mine looks like, but it's not going to look exactly like yours because we have slightly different machines, plus I don't run a RAID.

JoeCrab · Answer

Thanks Teslsa for your reply. The other devices is my NAS device. I am currently running a RAID 0 and a RAID 1 in my system. I know my drives are healthy from the BIOS - RAID controller screen (they show in green and say healthy for my RIADs).

Anyone else running RAID on an Area51, can you post a pic of your device manager IDE controller?

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