M11x R2 hinge issue!

Question

Hi there,  I have had my Alienware M11x for quite some time (I had an original warranty, and then extended it a further three years, which has now run out). I take fantastic care of the laptop, and it only ever moves from my desk to my locker - nowhere else!  Midway through using the laptop the other day I noticed the hinge sounded as though the plastic was going to snap. I see that it's a common issue with the M11x, and that Dell offers to repair them as it's a design fault. Can someone please assist with how I can get this fixed? I saw this forum thread: en.community.dell.com/.../19465317 But I'm in the UK and the link that tells instructions for Europe doesn't load anymore! Thanks :)  Nabil

DELL-Chris M · Answer

We stopped repairing out of warranty M11x back in 2012. * Go back to the top of the Alienware Forum board* Open FAQ Alienware* Open 'Alienware Laptops: Hinge Policy'

Locked Topics – Alienware General

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