Unsolved
This post is more than 5 years old
3 Posts
0
16346
August 4th, 2010 08:00
m17x keyboard & AlienFX
So the recent update to AlienFX has removed my keyboard zones, everything else I can change but now the keyboard is not lit up at all nor can I change the color. Is there anything I can do short of returning the laptop to Dell?
Mads624
5 Posts
0
September 3rd, 2010 05:00
I have the same problem. Have you found the solution?
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 3rd, 2010 06:00
What version did you load? Have you reloaded an older version?
Mads624
5 Posts
0
September 3rd, 2010 07:00
The Command center version is 2.0.10.0.
I have not reloaded anything.
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 3rd, 2010 08:00
Does your Command Center have an option to Reset to Factory Defaults? If yes, try it. I do not have it loaded here.
Mads624
5 Posts
0
September 3rd, 2010 09:00
No option to reset.
It is a little strange when I open the Command Center it asks if I want to update to version 2.0.10.0. In the program it says it is that version.
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 3rd, 2010 10:00
What happens if you allow it to update?
Mads624
5 Posts
0
September 3rd, 2010 14:00
It can't update. An unexpected error occurs. It can't download.
I uninstalled the command center and tried to download the latest version 2.5.54.0 from Dell, but i can't. "An unexpected error occured. Close Dell Driver Download Manager and try again." I tried a few times.
I downloaded another update from the site and i worked just fine.
Tesla1856
8 Wizard
•
17.4K Posts
0
September 3rd, 2010 15:00
I never use the Download Manager. Just download from Dell via the normal HTTP or FTP download.
Mads624
5 Posts
0
September 4th, 2010 05:00
Got it working. Thanks