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9 Posts
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12817
January 12th, 2015 13:00
M17x R4 Windows 7 USB Install problems
My hard drive that came with my m17x died, so I picked up a new hard drive to replace it so that I can get it to work again. I lost my recovery disc that came with the alienware, so I had to do a USB install. When I press install now for windows 7 home premium a message appears saying "No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK." What do I have to do to fix this so I can get Windows back on my M17x R4?
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Patrick C.
9 Posts
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January 12th, 2015 18:00
Can someone please help me I want to try and get back on my PC and not make it just sit there doing nothing cause of the USB install problems I'm having.
Patrick C.
9 Posts
0
January 13th, 2015 14:00
Does anyone out there know what to do or am I going to have to spend an unnecessary $100 just to get my M17x to work again?
Milena M458
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2.7K Posts
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January 13th, 2015 16:00
There could be a problem with the USB; I will recommend you either to contact the technical support site so they can send you the recovery disc or to request it through this website.
As well run the PSA diagnostic just to make sure all the hardware is fine.