Alienware Aurora bought in 2010.

Nothing is working in alienware CC. I ran AlienwareAlienFXTester.exe and it says the board is not detected. I'm trying to run "Dell Diagnostics" because that's what every post about this says to do but all I have is "Alienware Diagnostics" and there's nothing in there about testing a "Master I/O something-or-other". Is the Alienware Diagnostics the same as Dell Diagnostics? I hope so, because the only Dell Diagnostics that I can find is from 2005 and it doesn't support this computer that was bought 5 years later.

I doubt very much that there is a problem with the hardware as this was working perfectly before I reformatted. I'm now using Windows 8 Professional 64bit.