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June 7th, 2016 07:00
My computer won't boot
My Alienware Aurora computer, witch runs Windows 10, has stopped booting and instead goes to a "Preparing Automatic Repair" screen. But unlike other similar problems I've found online there is no loop, but rather my computer will stay on this screen as if it where frozen. I also do not have access to the F8 option that I've seen some other people recommend, nor do I have access to any other computer. Is there something within the F1 or F12 options that I can use to return my computer to normal function?
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Tesla1856
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June 7th, 2016 09:00
What model or "Release" of Aurora do you have?
Press F12 at boot to access built-in Dell Diagnostics (outside of Windows). Run it and get a result to follow-up on.
Sounds like you might have a general hardware failure or maybe a hard-drive crash.
As opposed to seeking profession computer technician, if you plan to fix this yourself, you will likely need a working computer (maybe borrow one). At least you can post here somehow.
http://en.community.dell.com/owners-club/alienware/f/3746/t/19530277