You can download and update from here:

http://www.intel.com/p/en_US/support/highlights/sftwr-prod/imsm

Intel-RST, in general, can't be un-installed. To remove the core-driver from your system, you will have to clean install Windows (see my Favorites).

Hi Tesla1856,

thanks for responding to my question.

 So these drivers you're pointing to on  the Intel site  do you think they will take care of  the situation I have

 I am running a standard hard drive  not solid-state.  I was looking at the newest one  and it doesn't mention  anything about the standard  hard drives

 just the solid-state drives.

 I am old school so therefore I don't know too much about the solid-state drives in their controllers.

 I appreciate all your help

... do you think they will take care of  the situation I have

I never saw a problem written.

It's an enhanced driver for the Intel SATA port ... so anything connected to them like HDD, SSD, etc.

If it's NOT already installed, I would not install it.

If you are having a problem with Intel-RST (meaning it's already installed) all you can do is update it. The bundled un-install routine just removes the interface/front-end ... the core driver stays behind.

It's my understanding that ... if you want it removed from your system,that you will have to re-install Windows cleanly without it. 

Sorry about that

let's start over about once a week sometimes every other week I get the blue screen of death. I have the blue screen program that shows the address in the file causing the problem.

0x0000001e iaStorA.sys 
0x0000001e iaStorA.sys 
0x0000001e iaStorA.sys 
0x0000001e iaStorA.sys 
0x0000001e iaStorA.sys 
0x000000d1 storport.sys 
0x000000d1 storport.sys 
0x000000d1 storport.sys 
0x1000007e rusb3xhc.sys 
0x1000007e rusb3xhc.sys 
0x1000007e rusb3xhc.sys 

I have already removed my 2 TB hard drive so that's no longer an issue. The Dell website has three versions of this software so my question is which one I am running Windows 7 64-bit Aurora R4

Sorry about that   let's start over about once a week sometimes every other week I get the blue screen of death. I have the blue screen program that shows the address in the file causing the problem.   0x0000001e iaStorA.sys  0x0000001e iaStorA.sys  0x0000001e iaStorA.sys  0x0000001e iaStorA.sys  0x0000001e iaStorA.sys  0x000000d1 storport.sys  0x000000d1 storport.sys  0x000000d1 storport.sys  0x1000007e rusb3xhc.sys  0x1000007e rusb3xhc.sys  0x1000007e rusb3xhc.sys    I have already removed my 2 TB hard drive so that's no longer an issue. The Dell website has three versions of this software so my question is which one I am running Windows 7 64-bit Aurora R4

File name: SetupRST.exe	Version: 12.9.0.1001		Download
Date: 12/12/2013	Status: Latest
Size: 16.72 MB	Language: English
Operating Systems: Windows  Server 2008 *, Windows 7  *, Windows 8*, Windows 8.1*, Windows Server 2008  R2*, Windows Server 2012*

Did you download SetupRST.exe ?

Okay I have the files so please forgive me for being ignorant

what do I do with it now there is no executable files in here.

This might help

System Report

System Information OS name:  Microsoft Windows 7 Ultimate OS version:  6.1.7601 Service Pack 1 7601 System name:   System manufacturer:  Alienware System model:  Aurora-R4 Processor:  GenuineIntel Intel64 Family 6 Model 45 Stepping 7 3.601  GHz BIOS:  Alienware, A10

Intel® Rapid Storage Technology enterprise Information User interface version:  3.5.0.1092 Language:  English (United States) Intel controller:  SATA (AHCI) Number of SATA ports:  2 RAID option ROM version:  3.5.0.1005 Driver version:  3.5.0.1092 ISDI version:  3.5.0.1092

Storage System Information RAID Configuration

Hardware Information

Controller name:  Intel(R) C600 series chipset SATA RAID Controller Type:  SATA Mode:  RAID Number of volumes:  0 Number of spares:  0 Number of available disks:  1 Rebuild on Hot Insert:  Disabled Manufacturer:  32902 Model number:  10278 Product revision:  6 Direct attached disk:  Z1F27CST

Disk on Controller 0, Port 0 Status:  Normal Type:  SATA disk Location type:  Internal Usage:  Available Size:  2,795 GB System disk:  Yes  Disk data cache:  Enabled

I just got it and I just execute it and it said this platform is not supported.

The first one I download it was just the drivers I had a brain for yesterday I could just go
to device manager an update to drivers there what do you think.

Or pick one of them from the Dell website preferably the newest one

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Rapid+Storage+Technology+enterprise+(Intel%c2%ae+RSTe)&ProdId=3449&LineId=1090&FamilyId=42

I think I found it

it even has the old version the Dell website has also.

Let me know what you think.

I just got it and I just execute it and it said this platform is not supported. Intel Rapid Storage Technology - Enterprise version:  3.5.0.1092

Looks like you have the Enterprise version installed (weird). You will have to update with that version (not desktop version). Use version from Intel.com or Dell.com ... which ever is newest.

Well thank you for your help I really do appreciate it

the Intel site had the newest version so I went with that. everything seems to be running a whole lot better.

 Now I have to do is play the waiting game but the reaction of my computer says everything is going to be fine now

 thanks again a very satisfied customer

Well thank you for your help I really do appreciate it   the Intel site had the newest version so I went with that. everything seems to be running a whole lot better.    Now I have to do is play the waiting game but the reaction of my computer says everything is going to be fine now    thanks again a very satisfied customer

You are welcome. Give it plenty of time to error and/or do whatever caused the error before. Once you are sure the problem is solved, THEN ... go ahead and try connecting the 2tb-USB3 drive.

My plan exactly I figure if it not going to do it by the end of this month then I think it's been solved