We stopped sending the CD out awhile back but for customers that already had it in hand, all we could do is proactively message using Social Media. We do not have the email address of all who purchased the PC in retail stores so we could not contact them. At this time, we are replacing the motherboard for effected customers who contact us.
I am pesuming that the CD in the post is about the CC . If so could we just get another one just in case we were to forget,about the old one on the disk .
DELL-Chris M
Community Manager
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56.9K Posts
0
August 21st, 2010 09:00
We stopped sending the CD out awhile back but for customers that already had it in hand, all we could do is proactively message using Social Media. We do not have the email address of all who purchased the PC in retail stores so we could not contact them. At this time, we are replacing the motherboard for effected customers who contact us.
cowboycat
2 Intern
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190 Posts
0
August 21st, 2010 19:00
I am pesuming that the CD in the post is about the CC . If so could we just get another one just in case we were to forget,about the old one on the disk .